it’s all in the stars
All accommodation grades in this publication have been
based on a new set of common quality standards agreed
by Visit Wales, Visit Britain, Visit Scotland and the AA.
The star ratings reflect the facilities and overall quality
of the experience.
A Guide to Quality Assurance Here are the quality ratings: Please note:
All the accommodation featured in this ★ Simple, practical, no frills All gradings and awards were correct at
publication has been quality graded so
★★ Well presented and well run
the time of going to press. Occasionally, it
you can make your choice in confidence, may not have been possible to undertake a
knowing that each place to stay has been
★★★ Good level of quality and comfort
grading. This situation is clearly identified
given a star grading according to the quality
★★★★ Excellent standard throughout
by ‘Awaiting Grading’ appearing within the
and facilities on offer. Star grades mean that advertisement/entry. Grading assessments
you can be sure of standards and choose the
★★★★★ Exceptional, with a degree of luxury
are on-going and improvements made
accommodation that’s just right for you. by establishments may have resulted in a
Visit Wales/AA are the only checking agents Also look out for that extra-
revision since publication. Please check
in Wales, checking out over 5,000 places. special property that has been
when booking. Further information on
In the case of properties handled by awarded Visit Wales’ Gold Award,
gradings and awards is available from
self-catering agencies, the frequency given for exceptional standards
Visit Wales, Welsh Assembly Government,
between visits can be longer. of hospitality, comfort and food
Rhodfa Padarn, Llanbadarn Fawr,
Occasionally, it has not been possible to visit
in serviced accommodation.
Aberystwyth, Ceredigion SY23 3UR
Tel: 0300 062 2000 Fax: 0300 062 2001
the accommodation prior to publication. Further detailed information on grading
Email: quality.tourism@wales.gsi.gov.uk
In these instances, the property is marked criteria and awards can be found at
as ‘Awaiting Grading’. wales.gov.uk/tourism Any problems?
STARS are your guide to quality.
In the unfortunate event that you
The Star Quality Grading Schemes apply
do encounter problems with your
to all types of accommodation: serviced
chosen accommodation, please
– hotels, guest houses, bed and breakfast,
refer to wales.gov.uk/tourism for
farm accommodation, hostel/hostel type
further guidance.
accommodation, self-catering cottages
and apartments and caravan holiday home
and touring/camping parks.
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