raising the bar for insurers
“The strategic approach identified with Scyllogis was adopted. It has improved
the flexibility available to Tokio Marine Europe in taking its business forward.
This reflects well on the forward-looking architecture of the integration software
which Tokio Marine Europe and Scyllogis designed and implemented.”
Chris Gordge, CIO, Tokio Marine Europe
five month timeframe. “What evolved Tokio Marine Europe now has in place a
from that process was a system that radi- technology which has helped it improve
Involvement of Scyllogis justifed
cally improved control of the business, back office procedures. The time needed How far was the decision to engage
and reduced our time lines for the delivery to produce accurate, consolidated reports Scyllogis for this project justified by the
of commercially important information.” on its insurance book has been reduced, results? Chris Gordge appears satisfied
in line with its own commercial require- with the outcome. “The strategic ap-
Delivering additional information
ments and burgeoning demands on the proach identified with Scyllogis was
insurance sector from its regulator, the adopted. It has improved the flexibility
As the application developed by UK’s Financial Services Authority. available to Tokio Marine Europe in tak-
Scyllogis went live in January 2008, that There are additional benefits from ing its business forward.
particular project is formally complete. implementing the solution. These in- “This reflects well on the forward-look-
But the relationship has continued with clude increased cost efficiency and ing architecture of the integration soft-
a project to explore ways in which the business scalability by removing the ware which Tokio Marine Europe and
agents’ insurance processing systems previous dependencies on manual data Scyllogis designed and implemented.”
can deliver additional information input. Tokio Marine Europe is perhaps typical
which can improve further the informa- of a breed of insurers which have entered
tion flow into Tokio Marine Europe’s
GENIUS back office system.
Positive outcomes of investment
the European arena over the decades to
address a niche audience - Japanese
In developing the interface for the in- Being able to integrate agents’ reports companies in this instance. All those
surer, Scyllogis was extracting data from more rapidly enables Tokio Marine Eu- organisations are sensitive to the funda-
a broad palette of agents’ insurance rope to take a more timely view of its mentals of the market they have chosen
processing systems. insurance book, and provide its under- to serve.
How easy would it be to respond to writers with the data from which they
demands in the future from the insurer can set rates more sensitively, while
for additional information to meet finan- maintaining the company’s competitive
Responded to external change
cial or regulatory requirements? position. The Tokio Marine Group might well have
So far as direct insurance writing is chosen to scale back its European op-
Accommodating future changes
concerned, there has been an opportu- erations in line with the changes in its
nity to leverage further benefit on that traditional customer base.
There was confidence that this could be front, as the CIO explained. “We use a It opted instead to address a new au-
achieved. Chris Gordge again: “We third party front end insurance writing dience for a product set that it under-
would have to identify where the source system that is also written in .NET. stood well.
of the data lay and adapt the feed to ex- Scyllogis collaborated with the software What the company has set in place is a
tract that additional information. house involved to interface its system framework which has improved both the
“The Scyllogis solution is written using more closely with our GENIUS back quality and relevance of the data on which
XML and .NET; essentially a rules based, office. Integration of this third party ap- its operational decision-making is based.
layered environment which can handle plication was achieved by ‘plugging in’ It is a strategy which will flag Tokio Ma-
both current and new data sources. The new modules, which again demon- rine Europe as a far longer term survivor. §
innovative modular design allows incre- strated re-use of core components.
mental addition of new functionality “The key here was to develop the mod- For further information on Scyllogis
while enabling significant re-use of core ule which took data in XML format from Consulting, visit http://www.scyllogis.com
components. New modules to handle new the front end; all of the other layers in or telephone +44 (0)845 838 1477
data sources can be plugged in with the the file handling environment being Lloyd's Building, Gallery 4,
minimum impact to the core application.” identical.” 12 Leadenhall Street, London EC3V 1LP
Being able to integrate agents’ reports more rapidly enables Tokio Marine Europe to take a more timely
view of its insurance book, while maintaining the company’s competitive position in the marketplace.
8
8
The Informed Executive
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