CIBSE News
news
Tel: 020 8675 5211 Fax: 020 8675 5449 Email: secretary@cibse.org
President: Mike Simpson FCIBSE, FSLL, FILE, FIET Chief executive and secretary: Stephen Matthews
Training and First membership survey
development
paves way for change ...
Submissions
The closing dates for annual being able to take place. We will
submissions to be considered n
The results are in; CIBSE steer on which areas we can work
members have spoken! And on to do this. keep working on this, but one
at the January 2010 Training and we are delighted with what you have The E-newsletter rated low alternative now available is the
Development Panel meeting is to say. as a membership benefit, and new online learning modules,
18 December. Levels of satisfaction with the we are now looking at updating enabling people to train at a time
Training submissions and membership package, the benefits the format to make this a more and place to suit them – no matter
any queries, plus employers’ and the institution are all very high. valuable information tool. We where you are. I do commend the
enquiries and applications for But this is not to say that we hope to re-launch it in the next online learning to you, it has been
approved company training are resting on our laurels. For an couple of months. Some of you developed with some of the leading
schemes, should be addressed institution with nearly 20,000 also highlighted CPD and keeping companies in the industry and aims
to Rachel Ravenswood, training members it’s inevitable that we’re records as an area needing to give practical and comprehensive
and development administrator, not going to please all of the people improvement. A great deal of work training.
on 020 8772 3612 or email all of the time. I’ve often said that has been done around this area, We are aware that the institution
rravenswood@cibse.org we welcome feedback, and I have to and we will be launching the online needs to keep actively engaging
admit that my inbox is pretty full – CPD log for members later this with members to help us give you
CPD directory update and not always with happy, positive month – so you can keep track of what you need and want from
To be added to the Directory of comments on the institution and its your CPD hours, including any your membership, so we’ll be
CPD Course Providers, contact activities. training courses completed with conducting this survey every year
Olwen Williams on 020 8772 However, I learned long ago certificates, all in one place online. going forward.
3612 or rravenswood@cibse.org that dealing with complaints and In terms of training, the message In the meantime, you can rest
We also accept applications criticism head-on, in a positive and was that you’d like more training assured that we’ll be working hard
for online courses and we helpful way, often wins the day and events outside of London. This to ensure your institution continues
will welcome more e-learning is the most expedient method for is something which we do try to to listen and work for you.
applications. dealing with the disenchanted. And achieve; however, take-up is often Stephen Matthews
A concessionary rate is your feedback has given us a clear very low, resulting in events not Chief executive
available for entries of the
following categories:
• Academic institutions
.... and reveals a high degree of
• Not-for-profit organisations
offering free or non-profit
training courses;
satisfaction with the institution
• Sole traders who are members
of CIBSE and offering free, non- The first CIBSE membership
profit training courses; and survey has received some excellent
• Sole traders who are members feedback, with more than 90 per
of CIBSE and whose training cent of respondents expressing a
business amounts to less than high level of satisfaction with the
five per cent of their annual institution.
turnover. The survey took place last month
For more information on and saw more than 1,600 members
training and development visit respond to the questionnaire.
the IPD CPD section of the Results show a very high
CIBSE website www.cibse.org level of satisfaction, with 94 per
cent thinking that CIBSE offers • The CIBSE Journal (20 per cent); the E-newsletter as a top benefit,
Company visits reasonable, good or excellent value. • Professional status (19 per cent); prompting a relaunch in the near
Is your company benefiting from Other top-line results included: • CPD opportunities (14 per cent); future; and 16 per cent of members
membership, products and 61 per cent of members are • Free guides – corporate members mentioned that they would like to
services that CIBSE has on offer? planning to progress their only (10 per cent); and see a greater regional emphasis
Let us help you meet the membership grade; and 74 • Publications discounts (eight per based on CPD courses – so,
competence levels required. If per cent of members are quite cent). alongside the launch of online
you would like a company visit, satisfied or very satisfied with their Other results showed that: 87 learning, where members can
contact Bobby Wright on 0208 membership. per cent of members think CIBSE complete CPD without leaving their
772 3639 or bwright@cibse.org The top five benefits of communicates with them ‘about desk, a greater effort will be made to
membership were revealed as: right’; only five per cent rated run courses outside of London.
14 CIBSE Journal November 2009 www.cibsejournal.com
CIBSEnov09 pp14-16 cibsenews.indd 14 22/10/09 15:04:25
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