02 19 October 09:02 24 July 06 15/10/09 12:57 Page 1
NewsWeek
Pilot navigates a path to
stay ahead of the curve
RICHARD PHILLIPS, CEO “We have kept our sales
ofPennsylvania-basedlogistics forcestrong–infactwehave
providerPilotFreightServices, hired more sales staff at all
saysthecompanyhadentered levels–andhavenotcutback
therecession“inabetterposi- onouroperations.”
tiontoweatherthestormthan Customers have responded
ourcompetitors”. to the company’s efforts,
He noted: “First, because Phillips claimed. “Our ship-
we are a privately held for- ment count and our tonnage
warder, we do not face the arebothupoverlastyear.
pressuresofaquarterlyreport “And because the overall
to nervous investors and are tonnageshippedintheUShas
able to focus on service even gonedownthisyear,wehave
whenprofitsaredown. beentakingmarketsharefrom
“Second, going into the ourcompetitors.
downturn we made a con- “Asaresult,whenthereces-
scious decision to stay the sionfinallyends,weexpectto
Phillips: “we expect to
course,”Phillipsadded. bestrongerthanever,”hesaid.
be stronger than ever”
Phillipswenton:“Through qualitytoattractandkeepour
this recession, we’ve become transportationcustomers.”
leaner,smarterandstronger.” Phillipsconcluded:“Finally,
He remarked that Pilot is we’re making the kinds of
now “aggressively pursuing long-term investments to
new business areas like logis- make sure that Pilot will be
tics and value-added ware- aheadofthecurveintermsof
housingandwe’recontinuing technologywhentheeconomy
to raise the bar in terms of turnsbackaround.”
IT spend enables Rutges
to use Cargo 2000 data
RUTGES CARGO believes vice and cost improvements.
that it is the first trucking Dick Foote, EDI manager
company to publish perfor- forRutges,explained:“Weare
mancedatameasuredagainst capturing data to report to
Cargo2000standardsforroad Cargo2000byusingonboard
feederservices. computer systems that have
Rutges Cargo managing been fitted to our transport
director Felix Bauke noted: fleet.
“Ourinvestmentintechnolo- “Wearealsodevelopingthe
gysystemsprovidesreal-time use of SMS messages from
statusforourvehiclefleetand mobilephones.Thefirstthree
thishasenabledustoprovide months of data have been
the quality data Cargo 2000 used to enhance our perfor-
mandates. manceinallareasofouroper-
Hesaid:“Ourcommitment a
toCargo2000isimportant,it a73
tion,”heconcluded.
Rutges was recently
mirrors the quality pro- acquired by Luxembourg-
grammesofourcustomersand basedtruckingcompanyWal-
it enables us to more easily lenborn Transports (ACW, 24
identify opportunities for ser- August, p1).
AaE reseals BAe146 deal with Cobham
COBHAM AVIATION Ser- Aviation Services Australia
vicesAustraliahasextendeda CEO, remarked that the low
contracttoprovidethreeBAe noise profile of the BAe146
146QT aircraft and crew to aircraft enables Cobham to
Australian air Express, flying operate scheduled air freight
night-time cargo operations services during curfew hours,
linkingBrisbane,Sydney,Mel- ensuringthatcriticalovernight
bourneandAdelaide. mailandfreightcanbedeliv-
Peter Nottage, Cobham eredontime.
Page 2 19 October 2009
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