Profiling
again a new challenge is being
presented and the profiling system
must adapt. After a careful study it
was understood that the first level of
passenger screening could be done at
the check-in kiosk, given that the
passenger’s flight details are obtained
and analysed in advance of their
arrival. Accordingly, a kiosk can issue
a boarding pass with a pre-
determined printed negative or
positive code which will assist the
profiler or the check-in agent -
whoever is conducting the face to
face interview. In certain cases,
granted certain criteria or name-
matches, the kiosk will not issue a
boarding pass at all and will simply
refer the passenger to a profiler for a
detailed security interview prior to
the passenger approaching the
check-in counter.
interview process. This automated the documents which were presented Conclusion
process reduces the time required to by the passenger to the carrier. Passenger profiling has come a long
profile a passenger since the codes are Advances in security systems must way from selecting the “Asian-
pre-determined and pre-verified. All progress in parallel to advances made appearing male”. Advancements in
passengers will still speak to and look by carriers and airports. Recent the procedures to increase
into the eyes of a profiler but the advances have been made in the effectiveness and control
approach will differ slightly as the ticketing and checking-in of discrimination are in constant
passenger with a positive indicator will passengers, namely the use of e- development and the use of
move through the process faster. This tickets and self service check-in technology has made the process
means valuable time can be dedicated kiosks, designed to ease the airport more and more efficient.
to interview higher risk passengers. experience for the passenger and Aviation security must adapt to the
lower the cost to the carrier. needs of passengers, carriers, airports
“...e-ticketing means This has proved problematic for and the threat of terrorism.
profilers. The flight ticket has always Technology will be in constant
more data is readily been an important document for development and cannot always be
profilers to examine, yet the applied to all passengers and their
available for analysis...” emergence of the e-ticket (which is baggage, due to cost and other
not really a ticket at all, but rather a practical limitations. In order to stay
piece of paper generated from a one step ahead of the terrorists, we
The moment a computer is available home computer with some flight must use our available technology
to the profiler, highly advanced details printed on it) is not intelligently and apply it to passengers
software enhancements can be standardised, not controlled, that present the greatest risk.
incorporated into the profiling process. difficult to read and often important An intelligent security system uses a
Scanners can be used to further speed details are missing. However, as combination of profiling to identify the
the process by reading and analysing often happens, the challenge likely threat and advanced technology
passport data and providing codes presented by circumstance has to clear that threat.
automatically. A scanner and laptop turned out to be beneficial to the
can also carry out a number of checks profilers objectives - e-ticketing The author is a consultant and
to detect forgery and document means more data is readily available instructor for I-Sec International
validity. Immigration checks can also for analysis. Another unforeseen Security B.V.
be carried out with document benefit of e-ticketing was the data
verification software. Once scanned, that was formerly obtained by the
images of the passport, visa, residence profiler from a printed ticket, which
permit and other travel documents can was sometimes badly printed or
be retained. Scans of documents have handwritten, was now cleanly
proven invaluable when there is a available on a computer screen.
security or immigration-related Self-service check-in kiosks bring
incident and it is necessary to review their own challenges to profiling. Once
34 Register now for FREE instant access to ASI online by visiting www.asi-mag.com October 2009 Aviationsecurityinternational
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