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GENERAL INFORMATION | TERMS AND CONDITIONS
AIRPORT CHECK-IN PGC is unable to accommodate children under one DEPOSIT AND PAYMENT
It is highly recommended that all Guests check in at
year of age and reserves the right to restrict the number
A deposit of 20% of the passage fare is required
least two (2) hours prior to departure for domestic
of those under three years of age. Babysitting services
within 72 hours of reservation to confirm a booking.
flights and three (3) hours prior to departure for
cannot be arranged in advance nor are guaranteed.
Final payment must be received ninety (90) days prior
international flights.
Parents must be diligent to guard their children while
to departure of the vessel or scheduled air tour
on or near the balconies. The ships are not equipped to
departure when included. Final payment must be
AIR TRANSPORTATION provide pre-natal, post-natal or pediatric services.
received within 48 hours for bookings made within 30
Air transportation is based on Economy/Coach or days of departure. Payments cannot be transferred to
similar class of service on scheduled or charter services
CRUISE DOCUMENTS
alternative bookings within 120 days of sailing.
of IATA, U.S. or international air carriers. Designated air
Cruise documents and airline tickets will be sent to
Payment may be made by personal check, American
departure or return cities are at the discretion of PGC
Guests after receipt of final payment and required
Express, Visa, or MasterCard.
and are subject to change without notice. PGC reserves
Guest information, approximately 25 days prior to
the right to choose the air carrier, routing and schedul-
departure. DRESS CODE FOR EVENINGS
ing to and from each city and the right to substitute Evenings on board are elegant, yet they are not for-
charter flights for scheduled air and vice versa. Service
CRUISE FARES:
mal. “Country Club Casual” or resort wear is appropri-
is subject to availability during holiday periods. All
SINGLES, TRIPLES AND CHILDREN
ate for all evenings. For gentlemen, this means slacks
airfares quoted are subject to change without notice.
The cruise fares shown are in U.S. dollars and are per
and a button-down shirt, for example. No ties are
Airfare is not guaranteed until full payment for the
person, double occupancy. PGC reserves the right to
required at any time, although gentlemen may wish to
cruise/air package has been received and docu-
limit the number of single occupancy cabins on any
bring one blazer to wear on the evening of the
ments/airline tickets have been issued. Airline tickets
sailing. Single fare for categories OS, GS, A, B, C and D
Captain’s Welcome Reception. For ladies, pantsuits or
issued by PGC may be restricted as a result of the type
is 100% of listed cruise fare. Single supplement for state-
informal cocktail attire are recommended. Please note
of airfare arranged. As a result, you may find that your
rooms 763, 764 and categories E and F is $1,295 -$2,565
that jeans, shorts and tee-shirts are not appropriate for
ticket may not be reissued or exchanged for another air
in addition to listed cruise fare and varies by voyage.
evening wear on board.
carrier or routing. Cancellation or rebooking charges
Children 11 and under as triples pay 50% of the mini-
may be assessed by the airline for any changes made to
mum category fare. Adults and children 12 and above as EMBARKATION/DISEMBARKATION
the ticket. These charges are the sole responsibility of
triples in categories B - F pay 50% of the minimum
Please refer to your cruise ticket for confirmation of
the Guest. Advance seat selection is subject to the poli-
category fare, while those booked in categories OS-A pay
embarkation time. All Guests disembarking should plan
cy of the participating air carrier and may not be avail-
the minimum cruise fare. The fare paid by the Guest cov-
on vacating their stateroom shortly after arrival time.
able. The service and responsibility of the air carrier
ers all normal shipboard services, meals, gratuities,
used in conjunction with any PGC cruise program is
accommodations and facilities. It does not cover airfare FLIGHT CONFIRMATIONS
subject to and limited by the “Contract of Carriage” as
(unless otherwise specified), shore excursions,
PGC confirms preliminary flight schedules 60 days
specified by the air carrier for each ticket issued.
sightseeing or meals ashore, port charges, NAFTA or
prior to departure. Final schedules will be included with
airline taxes, air and cruise ship fuel surcharges, airline
your cruise documentation. Because airlines occasionally
BAGGAGE ticket fees, premium liquor, wines, laundry or valet
change flight schedules, we recommend you reconfirm
The amount of personal baggage allowed on our
services or any other items or services of a personal
your flight numbers and times 72 hours before depar-
vessels is not limited, but airlines do have limitations.
nature unless otherwise specified. Air taxes and air and
ture. For airline seat assignments, special meal requests
Airlines have become very strict about the size and
cruise ship fuel surcharges are estimated by PGC at the
and the addition of frequent flyer numbers to records,
weight of checked and carry-on luggage. Guests are
time of sale based on taxes and fuel surcharges levied by
you must contact the airlines personally or through your
strongly encouraged to contact the airline(s) directly
air carriers traveling to your destination and fuel/oil
travel agent.
regarding the specific policies that apply to your flight
prices in the world at that time. The amount herein may
itinerary. Guests are solely responsible for any excess
vary. The cruise ship fuel surcharge is additional revenue GRATUITIES
baggage fees charged by the airline at the time of
to PGC. PGC makes every effort to adhere to the
All shipboard gratuities for onboard staff are
check-in. PGC is not responsible for damaged, mis-
specifics shown in this or any publication. However,
included in your cruise fare.
placed or lost baggage or other personal property of
circumstances may necessitate variations. Pre-registered
the Guests.
rooms for early check-in, flight schedules, hotels and GUEST PROTECTION PROGRAM
Baggage for hotel programs: please note that
transfer prices are based on exchange rates and available
We want to ensure that your PGC vacation is not
domestic Air Tahiti flights have a strict baggage limit of
contracts at the time of printing.
only exceptional, but also worry-free. That’s why we
20 kg (44 lbs) per person. Excess baggage may be car-
The company reserves the right to change these make the Guest Protection Program available to our
ried for a fee and paid directly to the airline.
prices for exchange rate and other fluctuations at its Guests. It is the easy and affordable way to protect your
discretion. All cruise and air fares listed are in effect at vacation investment should you need to cancel your
CANCELLATIONS AND REFUNDS the time of printing. Cruise fare is guaranteed when the trip and to protect yourself against unexpected
DATE OF REQUEST CHARGES payment of deposit is received; the only exception is an
occurrences and expenses while travelling. It allows you
Cancellation requests received within 120 days of
event causing significant change in company operating peace of mind while you travel with us. Complete
sailing will be subject to the following charges:
costs, such as a major change in world conditions, a details on terms and conditions are fully presented in
Deposited reservation Administrative Fee of
sharp increase in fuel, oil prices or other circumstances the Description of Coverage insert included with PGC
cancelled more than $100 per person
beyond the control of PGC. All information contained invoices or are available by calling the plan administra-
120 days prior to
herein is subject to change. tor, TripMate at (800) 888-7292.
initial vacation date
CURRENCY HEALTH AND MEDICAL MATTERS
120-91 days prior to 10% of fare per person
PGC requires that all payments made to the company Each Guest represents and warrants that he or she
initial vacation date
shall be in U.S. dollars, the official currency aboard ship. is physically and otherwise fit to travel on the voyage.
90-61 days prior to 20% of fare per person
At the time of embarkation, we request a confidential PGC will not accept reservations for Guests who will be
initial vacation date
registration of an accepted credit card. The night prior to past the 6th month of pregnancy by the end of their
60-31 days prior to 50% of fare per person
your final disembarkation from the ship, a detailed cruise. Any physical disability that may require attention
initial vacation date
statement of your shipboard charges for onboard or treatment must be reported to PGC at the time of
services and products will be delivered to your suite. All booking. Guests confined to wheelchairs must notify
30-0 days prior to 100% of fare per person such charges must be paid in full by cash, traveler’s PGC at the time of booking and should be aware that
initial vacation date check or accepted credit card (Visa, MasterCard and the Marina is not accessible via elevator. Most ports on
or non-appearance at American Express). When in major ports of call, local the cruise require tenders to go ashore and may pre-
the time of sailing bank representatives may be on board to convert U.S. clude a wheelchair Guest from leaving the vessel. This
dollars to local currency for your convenience. In certain decision must be made by the ship’s Captain and is
CHILDREN
ports of call, due to local regulations, the ship purser’s binding. PGC strongly recommends that wheelchair
Any child under the age of 18 must be accompanied office will not be able to exchange foreign currency for
Guests travel with someone who is able to assist them.
by an adult over the age of 21. If the adult accompany- U.S. dollars.
Shipboard medical services and facilities, including
ing this child is not a parent, a “Parental Consent
doctor, nurse and medications, are available to all
Guardianship Form” must be signed by parent or legal
guests at a reasonable charge.
guardian and received by PGC prior to sailing.
62 P a u l G a u g u i n C r u i s e s
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