Help & support
This guide has been designed to answer most of the common questions you might have
regarding your website and Update Centre. However, there’s also a ‘Help and Support’ section
in Update Centre. In this section are four links;
FAQ
This has up-to-date Frequently Asked Questions. If your trying to do something and your
unsure how, check in here as your question may already be answered.
Help Topics
This has up-to-date help files explaining how to perform the latest functions in Update Centre.
Just like this guide, you will be able to read instructions along with screenshots to help you
through using Update Centre.
Online Demos
This section includes demos video’s, showing you how to execute certain functions.
Request Support
Here you can submit a contact request form.
We’re happy to provide as much support as you need. If you’d like us to do all your updates
for you, that’s fine. If you want us to spend time with you and walk you through the Update
Centre process, that’s fine. In fact, we’re happy to spend as much time with you as you need.
We’ll simply charge you our usual hourly artwork rate, with a minimum of just 15 minutes.
Need some help? Pick up the phone or drop us an email.
MINIMUM SYSTEM REQUIREMENTS
Macintosh PC
Mac OS X 10.2.x Windows XP
Latest version of Mozilla Firefox We recommend using the latest
(The latest version of Java is needed version of Internet Explorer
and should be automatically Latest version of Java
downloaded with Firefox) (Downloadable from java.com)
Alternatively the latest version of
Mozilla Firefox (The latest version of
Java is needed and should be
automatically downloaded with Firefox)
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