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Booking your stay couldn’t
be simpler…
So Eastbourne it is. You’re all set for the holiday of a lifetime. Pages 30-50 contain details of a large variety of
Now you have to decide where you’re going to stay from the accommodation from Hotels and Guest Accommodation to
choice of our second to none Hotels, Guest Accommodation Self Catering.
or Self Catering facilities.
The panel below left, is a key to the facility symbols used in the
Thereʼs so much choice
advertisements which should help you find that perfect holiday
When choosing accommodation, holidaymakers have different
accommodation.
needs, so whether you require a peaceful holiday in a quiet
Confirming a booking
Guest House or Hotel, or a more centrally located
When booking accommodation please check prices and other
establishment close to the shopping area and lively evening
important details with the establishment and confirm your
entertainment we have just the right place for you!
booking in writing.
The perfect place
Cancelling a booking
We would strongly recommend that when booking your
Advise the establishment immediately of any change in your
accommodation you check with the chosen establishment that
accommodation requirements. Please remember that when
it offers the facilities and services you require and is situated
accepting accommodation in writing, or by telephone, you are
in an area of the town that is best suited for you. Most of the
entering into a legally binding contract and any subsequent
advertisements have a map reference number, which can be
changes, for whatever reason, may be subject to cancellation
used in conjunction with the large fold out map of the town on
fees – please check this with the establishment at the time of
the inside back cover of the Guide, to help you find your ideal
booking.
holiday spot,and colour coded for your ease, e.g.
Hotels, Guest Accommodation and Self Catering
Complaints advice
In the unlikely event of having to complain about any aspect
of your holiday accommodation during your stay, we
recommend that you bring your particular complaint to the
attention of the management or proprietors of the
establishment as quickly as possible, so that any problems
may be remedied at the time.
If there is no improvement you should call in personally at the
Tourist Information Centre for a Complaints Form or phone or
write to the Accommodation Manager (details below) or
contact the Eastbourne Hospitality Association if the
establishment in question is a member, so that the matter can
be dealt with whilst you are here.
Do not wait until you have returned home to voice your
complaint. Remember that most causes for complaint can be
put right by taking the correct action at the time.
Accommodation Manager
Eastbourne Borough Council
Economy, Tourism and Planning
Postal Address
1 Grove Road, Eastbourne, East Sussex BN21 4TW
Tel: 01323 647130
e-mail:
accommodation@eastbourne.gov.uk
For the visually impaired, a larger text version of this
Guide is available on request. Please write to The
Eastbourne Holiday Guide, at the postal address above or
call 01323 415438.
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