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are remodeling or building coastal homes worth half a mil- lion dollars or more. They want to make a long-term investment to protect their valuables in the not-unlikely event of a hurricane or other natural disaster. Or, they just like how sleek it looks. One thing about metal


roofing: It can’t be installed by a garden-variety roofer. Special expertise is required to fit the metal segments tightly for a hermetically sealed building envelope. A metal roof must be precisely measured, since it is not simply nailed to the roof deck. G&S crews attend special installation programs offered by manufacturers before applying metal roofs. Moreover, “there are specialty tools necessary that you can’t just run down to the hardware store to buy,” says Steele.


Here are the usual steps in installing a metal roof. First, a homeowner orders a roof and hires a qualified installer. Next they wait three weeks for the product to arrive from the man- ufacturer. If there’s a challeng- ing corner, extra cuts may be needed. Let’s say the installer needs two more segments. That’s another three-week wait. Meanwhile, you have an unfin- ished roof.


G&S avoids all that by having its own fabrication shop. When Steele’s crew needs another piece of roofing, they can call the shop—a 45,000-square- foot warehouse on Ashley River Road—and have it cut and delivered an hour later. Better yet, their fabricating machines are mobile, so segments can be shaped right at the worksite. This limits waste and reduces


costs compared to other installers. Of all the roofing materials available, metal provides the biggest return on investment. For every dollar spent installing a metal roof, a typical home- owner will recoup 86 cents when they sell the house. That’s superior to the resale value of homes with asphalt shingle roofs.


G&S was founded the year after Hurricane Hugo. Steele estimates that he and his team have roofed or sided 8,000 homes during that time. “We don’t sell metal roofing,” he says. “We sell a phone number people can call if they have a problem. It’s hard to say we’ll be around forever, but after 26 years we have some credibility.” Indeed, following the historic flooding last fall, G&S spent the next three to four months


working through a backlog of requests for help from custom- ers. Steele says he tries to show his customers compassion, even if the issues with their houses are beyond the scope of his work.


G&S begins its second quarter century in business by offering good customer service and a great roofing product. “People see the sleek look of a metal roof and say, ‘Wow, I really like that.’ I see a metal roof and say, ‘That’s gonna stay on,’” Steele jokes. 2


G&S SUPPLY COMPANY 1850 Ashley River Road Charleston SC 29407 843-614-6000


gshomeremodeling.com


Barry Waldman is principal of Big Fly Communications, a PR/marketing firm for nonprofits and small businesses.


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