HIGH QUALITY OUTCOMES The quality of the entries was high and this led to lively debate among the judges. The entrants provided compelling accounts of innovative actions and ideas illustrated with practical examples of resource and cost efficiencies. However, what was particularly striking this year was the focus on technological solutions backed up by the human touch. As organisations are moving towards more bespoke solutions in managing and relocating employees in order to enhance the employee experience and tailor policy implementation to individual situations and business requirements, the need for technology to underpin services provided has become paramount. As such, it became clear from reading the entrants’ materials that organisations that previously perhaps had not focused on technological solutions were moving in this direction. Nonetheless, what also emerged from this year’s


awards was the strong focus on human interventions. The key learning from this is that while technology can provide a quick answer, it does not replace the need for human support and guidance. This was the case among all of the categories – from the traditionally softer people skills services right through to the technology category itself. The availability of a responsive, highly flexible and accessible customer service function or the provision of helpful support networks emerged as crucial to successful people management and global mobility. Hence, while the Awards have demonstrated examples


of excellent and innovative practice – representing the best practice approach to people management, they also have shown how best fit is critical to business and employee success.


THE WIDER PICTURE The issue of global instability was clear in the examples presented of leading, managing and relocating people set against the backdrop of various global crises – from the war in Ukraine to the earthquake in Turkey and Syria. It was especially inspiring to read the stories of


how organisations and their employees had gone above and beyond in evacuating and housing expatriates and their families fleeing from Ukraine and Russia but also in the actions taken to support refugees. During 2023, there has been a very strong focus


within organisations on both ESG and EDI. Again it was inspiring to see innovative actions being taken on these fronts with a strong focus on the environment especially on actions to tackle climate change, as well as socially in supporting local communities in addition to employees, and taking clear action to improve organisational governance through exceptional leadership. Evidence demonstrating actions to increase diversity, and improve equity and inclusion were also evident and welcome. The Think Global People and Relocate Awards Supplement 2023 shares details and examples from the


winning international leadership and mobility


management entries. The examples given demonstrate both best practice that would be worthy of benchmarking with examples of best fit, tailored solutions which were exceptionally effective in practice. There is no doubt that the impact of these activities sets a high bar, raising the standard for industry for even greater achievements in the future.


Below: Award winner John Rason, Santa Fe Relocation with head judge Sue Shortland


“What also emerged from this year’s awards was the strong focus on human interventions. The key learning from this is that while technology can provide a quick answer, it does not replace the need for human support and guidance.”


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