The Analysis Contents
Contents
The Analysis Editor’s Letter
News & Opinions
CSA: Silent calls legislation Robust future for asset finance Mobile telephony and collections
In Focus
Master data in accounts receivables A future for the construction sector Successful export credit management Expert manual underwriting
The reality of banking standards A contact centre revolution
Swapping roles for fresh insight
Sharing of global collections knowledge ‘Learn to listen’
Skip tracing in Pakistan The future of a changing industry
Editor Stephen Kiely 6 Rosedale Cottages, Turkey Cock Lane, Stanway, Colchester, Essex CO3 8NA Tel: 07766 416693 E-mail:
stephen@ccrmagazine.co.uk
Reporter Ian Willcox Tel: 07951 262848 E-mail:
ian@ccrmagazine.co.uk
Group Production Director Angela Willcox-Kiely Tel: 07920 715047 E-mail:
angela@ccrmagazine.co.uk
Illustrations & Images
Dreamstime.com
February 2016
3-13 3
6-10 11 12 13
14-42 14 16 17 18
19 22
30 31 33 34 35
The Russian financial crisis Simplicity in risk teams
Gamification in credit scoring Covering the cost of credit
CCR2
Collections Technology Social media as a collections tool Delivering an agile approach Deceased account management Trust but verify
In Reference CCRDirectory
Appointments & Updates The Last Word
In the face of the floods
Sales Director Gary Lucas Tel: 07785 268404 E-mail:
gary@ccrmagazine.co.uk
Subscriptions and Delegate Sales Alison Lucas Tel: 01702 341948 E-mail:
alison@ccrmagazine.co.uk
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Total average net circulation 10,050 1 July 2014 to 30 June 2015
38 40 41 42
23 24
25 26 28
43-49 43 47
50 50
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