Q&A: HOWDEN, THE NEW NAME FOR ENDSLEIGH EDUCATION, STUDENT & NOT-FOR-PROFIT Exciting changes for Endsleigh
relationship with Howden and the additional benefits that being part of a global insurance group can provide.
Last year we undertook robust research amongst our clients, our people, and our insurer partners. The research showed high engagement with the Howden values and highlighted that trust, specialism, and service were key factors for choosing Endsleigh. What shone out was that it’s the human element that really makes the difference to our customers. Over and above the logo, it’s the people that count. The results from our research showed us the time was right to become Howden.
H
owden is now the new name for Endsleigh, the specialist in insurance, risk management, and wellbeing for the education community. Executive Director Jo Taylor talks us through Endsleigh’s rebrand and full integration into Howden, the global broking group, and what this means for Endsleigh’s business and customers.
Tell us about yourself and your business. I’ve been in the insurance broking industry for almost 20 years, working in specialist sectors, including education, healthcare and the public sector. I moved to Endsleigh (now Howden) in May 2023 and have overall responsibility for the growth and development of the business across our education, student, charity, and not-for-profit sectors, and also oversaw the transition as we integrated into Howden. The business has been known as the education specialist since 1965. We provide bespoke insurance, risk management, and wellbeing solutions for schools, universities, colleges, and students, and have been supporting the charity and not-for-profit sectors for more t han 30 years.
Endsleigh became part of Howden, the global insurance group, three years ago. Why was the decision made to fully integrate Endsleigh into Howden now, and not before?
When we became part of the Howden family three years ago, we said we’d change our name when the time was right. With such heritage in the education and not-for-profit sectors, it was imperative we understood how our clients felt about us becoming Howden. We wanted to take the time to introduce our
October 2024
The Endsleigh name has been synonymous with students and the education community for many years. Do you think the rebrand will affect your position within that marketplace? We believe being fully integrated into Howden only strengthens our position within the sectors we serve. The extensive knowledge and experience we’ve accrued over the past 60 years, along with the invaluable insights our annual research reports into the education and not-for-profit sectors provide, enable us to develop products and services that answer the challenges clients are facing now, and address those they may face in the years to come. We have an exciting future ahead of us, with new product developments to deliver to our customers and a solid foundation behind us. And with the power of a global broking group at our side we’re eager to continue our journey as Howden and further grow our foothold within our key market sectors.
Will the integration into Howden affect your customers and, if so, in what way? After undertaking the research back in 2023, we found awareness of the Endsleigh brand was highest in the FE and HE space where we are seen very much as a student brand. We’ve been talking openly to customers, particularly within this space, to reassure them that the same people will continue to provide them with the same exceptional service, but with added value. As Howden we have greater access to more schemes, facilities, and deeper expertise in evolving exposures such as AI and climate change.
Our clients now benefit from more choice, and access to global expertise, and with greater negotiating power with insurance partners, they’ll benefit from better value too.
What do you think are the key challenges facing the education community in 2025? It’s a challenging time for the education
www.education-today.co.uk 9
community. Almost eight out of ten UK school staff experience mental health symptoms due to their work, with well over half considering leaving the profession.
Cyber-attacks within the education sector are growing. Most prominent are malware and phishing attacks.
Cuts in school funding have made a huge impact on education services, and capital spending on school buildings has declined. VAT being added to independent school fees is bringing a wave of unrest and uncertainty. In higher education, universities have seen their income decline and there’s been a significant reduction in the number of international students coming to the UK. Adult education funding has been cut by half and colleges lack the funding and resources to teach the vital skills needed for the 21st century economy.
One in five young people aged 8 to 25 years have a probable mental health disorder and nearly 400,000 young people have been waiting over two years for support.
How are you planning to support your customers through these challenges? Our wellbeing programmes provide mental health support for pupils, students, teachers, and parents 24/7, 365 days a year. Our employee benefits package helps attract and retain staff by looking after all aspects of their wellbeing - financial, mental, emotional, and physical.
As a specialist broker, we can carry out a full review of our clients’ insurance programmes to ensure they are fit for purpose and that their business is adequately protected from a wide range of unexpected eventualities. With cuts in spending on school buildings, our risk management services can ensure buildings, equipment, and grounds are safe and meeting regulatory requirements. We have exciting new product and service developments launching now and into 2025 including an all-inclusive pupils’ insurance package and 24/7 guidance for parents supporting children with their mental health.
For more information on all our services visit
uwww.howdenbroking.com/education or email
ueducation@howdeninsurance.co.uk
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