


       In an era where convenience and inclusivity  spaces,


automatic doors have become the standard for modern buildings, with key access points often being integral to the smooth functioning of the premises. Experts in door automation, TORMAX UK provides


nationwide coverage through its team of service engineers, offering 24-hour emergency callouts alongside scheduled maintenance and repairs for almost any automatic door system. These services protect capital investment by helping to ensure a long and reliable working life with minimum unscheduled downtime. A TORMAX Planned Maintenance Contract (PMC) allows


for regularly scheduled servicing, ensuring the entrance always complies with current health and safety standards and maintains optimal performance. With proper care and servicing, a TORMAX automatic door


 making a strong partnership with a trusted maintenance provider essential. sales@tormax.co.uk www.tormax.co.uk


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 A Midlands housing association welcomed customers, Board members and senior leaders to its annual Involved Customer Conference to celebrate customer involvement and shared success over the past year. The event, held in Birmingham, brought together members


of Platform Housing Group’s Customer Voice and Scrutiny Panels, alongside representatives from its Executive Team and Board. The day highlighted and celebrated the vital role  making and ensuring that Platform continues to deliver the homes and services people want and need. Central to the conference was a focus on listening and


acting on customer feedback. Discussions explored how customer insight is driving real improvements across areas such as repairs, community investment and communication. 


Group said: “Customer involvement isn’t just a process, it’s part of who we are. By listening to and acting on our customers’ voices, we can make sure we’re delivering the right services, in the right way, for the people who rely on us every day.”


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As part of Platform’s governance structure, the Customer Voice Panel has a direct line to the Board and senior leadership. Members meet regularly to review performance, challenge decisions and share insights and views from the wider customer community.


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