PHAM NEWS | NOVEMBER 2026 16 TrainingUpdate


Heat pump tuition at a discount


City Plumbing has launched a discounted training package to help installers develop the skills needed to meet growing heat pump demand. Delivered by renewables


Structured pathway


A new Learning Management System (LMS) has been launched by Samsung Climate Solutions to strengthen installer competency and support heat pump deployment across the UK. According to the Heat Pump


Association, the UK will need more than 41,000 full-time heat pump installers by 2028, rising to over 122,000 by 2035. To address this skills gap,


Samsung’s training will equip existing professionals with the technical expertise to design, commission and optimise heat


pump systems across diff erent buildings and operating conditions. The company believes training must extend beyond product familiarisation, focusing more on system design and performance optimisation. The new LMS provides a


structured, modular training pathway across four levels: Bronze, Silver, Gold and Service Agent. Each level progressively develops installers’ technical knowledge and practical skills, covering the full heat pump lifecycle, from installation and commissioning to servicing and diagnostics. The programme aims to support higher standards of installation quality and long-term system performance. ◼ phamnews.co.uk/1126/20


training provider GTEC Training, the Heat Pump Installer Pathways package covers four courses: low-temperature heating and hot water systems, unvented hot water systems, air source heat pump installation and Water Regulations. The complete package costs £874.80 including VAT, saving


over £900 for eligible installers through the Heat Training Grant. Courses can also be booked individually. The air source heat pump


installation course provides skills in system design, specifi cation,


installation, commissioning and maintenance, leading to an LCL Awards Level 3 Certifi cate recognised by MCS. Installers can book the training


using the reader link below. ◼ phamnews.co.uk/1126/21


Merseyside facility to open in 2027


JTL will open a new Merseyside Training Centre in Huyton in early 2027, expanding access to electrical apprenticeship training across the region. Located at 601 Princess Drive, Huyton, the centre represents an investment of approximately £1m in local skills and apprenticeship provision and will provide capacity for up to


256 apprentices, supported by a dedicated team of eight experienced tutors, training offi cers and specialist colleagues. The centre will be converted from the former Old Bank pub, preserving its community role and iconic mural. The centre will help train the next generation of electricians


Kitting out a Jersey college


Jersey Electricity and Highlands College have launched a Green Skills Academy to train 36 low-carbon heating technicians in Jersey by 2030, with Grant UK supplying equipment for practical training and assessment. Based at Highlands College in St Saviour,


the facility delivers an accelerated two-year apprenticeship programme in partnership with NOCN. Training covers air and ground source heat pumps, hot water cylinders, solar thermal systems and other low-carbon technologies. Grant UK has supplied two Aerona 290 air


source heat pumps with smart controllers, system volumisers and Quick Recovery 2 heat pump cylinders. The equipment will support hands-on learning and assessments, helping apprentices develop the skills needed to install and work with low-carbon heating systems. ◼ phamnews.co.uk/1126/23


Wall panel skills via online platform


A new online Installer Training programme has been launched by Grant Westfi eld, giving installers access to practical, on-demand training designed to build product knowledge, develop fi tting skills and help achieve a professional fi nish fi rst time. The Core Installer Training comprises 15


short videos covering the complete installation journey, from pre-installation preparation, profi les, trims and accessories to tips and tricks and the general installation process. The programme also addresses real-world fi tting scenarios including baths, shower cubicles, niches, windows and doors, as well as Hydrolock, Naturepanel, fl ooring


and maintenance. Designed to fi t around busy working


schedules, the short, easy-to-follow modules can be completed at the installer’s own pace or revisited as a refresher when needed. Each video includes a quick knowledge check, while new guidance, product information, installation tips and best practice will be added to the programme over time. ◼ phamnews.co.uk/1126/24


as demand for skilled tradespeople grows, driven by new housing, infrastructure upgrades and the shift towards low-carbon technologies. Local employers will have access to a larger pool of trained apprentices, helping address skills shortages and meet the needs of future projects. ◼ phamnews.co.uk/1126/22


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