COVID


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The eSports


space saw a tremendous increase in


The eSports space saw a tremendous increase in attention due to the lack of traditional sporting events during COVID-19, and new fans are unlikely to outright abandon eSports just because traditional sports have returned. Online gaming also continues to trade ahead, according to the GVC, with online revenue up by 22%.


While customers might experience a different feeling, sitting in front of a computer or phone instead of around a table with other people, there are very few negatives to eSports. For operators, the differences are wholly positive. Online gaming gives operators more control and makes payments easier to manage because they are automated and only require a strong end-to-end payment solution to keep data secure.


LOOKING TOWARDS THE FUTURE Many changes had to be made during lockdown to


accommodate a new way of working. However, just because many places have reopened their physical operations it does not mean that the advancements and innovations made during lockdown will go away. Instead, COVID-19 pushed innovation forward by necessitating new advancements not previously considered by the industry. In our recent ebook, ‘Supporting Businesses and Payments Throughout COVID-19’ we discussed many of these innovations and how they are, and will continue to, have a positive effect on the industry and everyone involved within it. You can read that ebook on our website and discover the thoughts of our gaming experts on the current state and future of the payments industry.


attention due to the lack of traditional


sporting events during


COVID-19, and new fans are unlikely to


outright abandon eSports just because


traditional sports have returned


GIO FEBRUARY 2021 7


gorodenkoff/Adobe Stock


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