MIDLAND PALLET TRUCKS SAYS NOW IS THE TIME TO PUT RETURNS PROCESS IN PLACE M H
ello readers and
welcome to the October issue of Irish Manufacturing. In this issue we take a look at
Automation with WEG and Nulogy. In our Food & Beverage feature HRS discuss the surge in plant based products and Fortress Technology talk us through their new Halo digital testing. All this plus much more. November features include
Hydraulics & Pneumatics, Test & Measurement, Flow & Level Control, Plastics & Injection Moulding, Automation, Warehousing, Handling & Storage and Medical Equipment & Devices. If you are interested in
contributing to our November issue, please feel free to email me on
rtucker@datateam.co.uk. Stay safe and take care. Rachel Tucker - Editor
idland Pallet Trucks, a materials handing retailer and pallet truck specialist, is urging
retailers to act now to put returns processes in place ahead of the holiday season as surges in online shopping reach record levels. As a result of the global coronavirus pandemic,
online shopping and the eCommerce industry have grown significantly, with the Christmas shopping season predicted to see demand continue to rise, and the Christmas rush commencing early and well ahead of the festive season. With warehousing companies already struggling
to cope with the unprecedented demand, Midland Pallet Trucks says retailers should now move swiftly to get their returns policies in place and ensure that they are suitably scalable to accommodate the expected increases likely to be seen this year, before pressures exceed capacity. With a surge in online shopping, there will be an
increase in the number of returns, with research 30 per cent of shoppers deliberately over-ordering. Typically, 25 per cent of online purchases are later returned, and with many retailers lengthening their return policy window off the back of the pandemic, along with an increase in online sales, this figure will only increase. According to Barclays, 57 per cent of retailers
stated that handing returns negatively impacted the running of their businesses on a day-to-day basis, and with the number of returns on the up, retailers
We are proud to be an essential supplier for the medical industry during this unprecedented time.
MicroLumen.com
should be aware of the detrimental effects this could have on their businesses. To prepare for this, it is essential returns policies
are put in place now ahead of the influx of online shopping over Christmas to help ease the challenges for online operations. Smooth and rapid returns are essential to maintain loyal and trusting customers, so having additional materials handling equipment in place, such as hand pallet trucks, weighing scale trucks and manual stackers to move shipments efficiently from A to B is vital to maintaining an efficient operation. Phil Chesworth, managing director of Midland
Pallet Trucks said: "Helping retailers understand the importance of preparing for an increase in returns, especially over the busy festive season, is crucial for businesses to run smoothly and for them to maintain loyal customers. “I urge any retail managers to plan ahead and
anticipate an increased demand for pallet volumes and other handing equipment by increasing warehousing and having strong logistical procedures in place. This will help both retailers and warehousing companies deal with the challenges of a surge in online sales and see our busiest time of the year through smoothly.” To find out more about the wide range of
materials handling equipment available from Midland Pallet Trucks, visit:
https://www.midlandpallettrucks.com
Innovative solutions. Engineered to your specific requirements.
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MicroLumen.com
4 OCTOBER 2020 | IRISH MANUFACTURING
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