FEATURE FLEET MANAGEMENT
Fleet managers can become superheroes with multi-facetted support
Keeping one hard-working vehicle on the road and operating efficiently is challenge enough, but when it comes to running a large fleet, superhuman effort is often required, says Paul Clayton, UK & regional technical sales & support manager at JOST UK
I
t is essential that company fleet managers drive efficiency into all their
operations, including strategic, day-to- day and emergency response. They must also identify appropriate equipment and build strong relations with suppliers and have unwavering support and expert advice from these suppliers. As an international organisation, JOST
can supply all the equipment needed on the underside of trailers as a ‘one stop shop’, plus related high-level advice, service and support. Founded over 65 years ago, the company has built up a worldwide manufacturing infrastructure and has created a comprehensive product range by developing products in-house and through strategic acquisitions of other companies. JOST has created a centre of excellence
at its UK head quarters in Bolton, Lancashire. One part is the on-line technical centre, where users can access a wide range of documents relating to Edbro cylinders and parts including operator manuals, product specifications, service information, spare parts information, drawings and serial numbers. This can be accessed from anywhere at any time to aid with diagnostics and decision-making.
THE JOST PRODUCT RANGE The JOST product range is organised into four brands: JOST, ROCKINGER, TRIDEC and EDBRO. The JOST brand includes fifth wheel couplings, telescopic landing legs, ball bearing turntables, kingpins, container locks and components for intermodal systems. ROCKINGER produces towing hitches and drawbars for both road and agricultural vehicles. TRIDEC is known for its mechanical and hydraulic steering systems and pneumatic and hydraulic suspension. EDBRO is one of the leading manufacturers of lightweight, reliable tipping gear. Importantly, JOST is now also home to
JOST Axle Systems, engineered by Mercedes Benz. This was formerly DCA (Daimler Chrysler Axles) and builds complete modular axle systems which, from a small number of standard components, an almost infinite number of axle designs can be configured to meet the exact needs of each vehicle. Coupled with a reputation for quality, this system ensures reliability, performance and low lifecycle costs. “Our wide product range means fleet
managers can meet many of their needs through a single supply line,” explains
Fleet managers can drive efficiency into their procedures by using suppliers that offer a wide portfolio of products, backed up with experience and expertise
JOST UK’s wide product range means that fleet managers can meet many of their needs through a single supply line, with things such as landing legs
Jannine Burt, regional fleet manager for JOST UK. “Many of the JOST products can be offered with optional extras. For instance, fifth wheels can be fitted with automatic lubrication and a safety sensor, landing gear and hydraulic tipping systems can be customised to each vehicle and the axle systems have integral disc brakes and suspension. “As well as first class equipment, JOST
provides second-to-none customer service, with advantageous commercial arrangements and an army of highly experienced technical experts.” JOST actively nurtures and invests in its
service network to create a team that can fully support each individual vehicle, while also helping the fleet managers develop their medium and long-term strategies. The company was recently asked to visit
a client and recommend some remedial work to a trailer’s landing legs. The JOST manager appreciated from the outset that for maximum efficiency trailers need to be in full working order, so was prepared to go the extra mile to make sure operations could continue. He realised that replacing the legs would be the quickest way to get the trailer back on the road. He organised delivery of suitable new legs and for a qualified JOST technician. As a result the trailer was soon back on the road and the old legs were returned to their original manufacturer. With landing gear, couplings, tipping
systems, axles, steering and suspension, JOST offers a ‘whole vehicle concept’ service. Burt sums up: “The quality and reliability of our products, along with the support of JOST’s technical team, give managers of large fleets day to day peace of mind, allowing them concentrate on other aspects of their demanding jobs.”
JOST UK
www.jostuk.co.uk
S8 SEPTEMBER/OCTOBER 2017 | MATERIALS HANDLING & LOGISTICS /MATERIALSHANDLINGLOGISTICS
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