Fleet Management
Fleet Downtime Is Operational Downtime
Why FM Businesses Are Rethinking Downtime, Sustainability, And Total Cost of Ownership • What do you do when an engineer cannot get to site?
• What do you do when a van is sat awaiting approval or repair?
• What do you do when reactive jobs are delayed or customer callouts are missed? • What do you do when a customer demands you only use EV’s for a job?
Missed SLAs, frustrated customers, delayed service
delivery and operational disruption all come at a cost. Vehicles are no longer simply transport. They are critical operational infrastructure.
For many FM businesses, vehicle downtime means
operational downtime, and it has become one of the biggest operational pressures facing the industry.
At Driveway Vehicle Solutions, we work with FM businesses nationwide that rely on their fleets every minute of every day, seven days a week. From mobile engineers and compliance teams to specialist operational vehicles, keeping people moving is business critical.
The challenge is that fleet management continues to become increasingly complex.
Longer lead times, rising maintenance costs, increasing administrative pressure and growing operational demands, mean many businesses are now reviewing whether their current fleet arrangements truly support the complex needs of doing business.
That is where a more joined-up approach can make a real difference.
Businesses Continue To Miss The Benefits Of Total Cost Of Ownership
Historically, many fleet decision makers have focused heavily on the basic outright purchase price or monthly
30 fmuk
lease costs. But in FM, the true cost of a vehicle is far more complex and should include what happens when it is unavailable.
• Engineers off the road • Missed customer appointments • No backup vehicles when operational demand peaks • Delayed maintenance bookings •Waiting days for repair authorisation
These are the hidden factors which increase costs that impact productivity, customer service and operational performance.
For many FM businesses, predictability
and uptime are becoming just as important as headline monthly pricing.
That’s why more businesses are taking a more mature approach and considering Total Cost of Ownership (TCO) rather than simply focusing on acquisition alone.
Business Contract Hire with appropriate and effective managed fleet solutions can help businesses improve cost visibility, reduce unexpected maintenance impacts, accelerate renewal cycles and obtain newer and more efficient vehicles, simplify administration and reducing depreciation risk, while also enabling their operational teams stay mobile and productive.
Fleet Support Built Around Operational Response
For FM businesses, speed isn’t a nice to have - it’s critical to keeping operations moving.
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