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It was a scary decision to give up on plans I had


for years. Comments from teachers like “You’re too clever not to go to University” made me really cross and more determined. I had never really thought of what I could do instead so I decided to focus on my exams, get the best grades I could and see what options opened up at the end of it. I was pleased with my results, particularly as I had struggled to engage with some of the subject content.


After college, I felt ready to start work, but I was interested in getting a job that would bring me a work relevant qualification too. As I didn’t really know what I wanted to do, I visited the Find an Apprenticeship website and looked through all the Apprenticeships you can do. I settled on Business as I thought it would keep doors open for me to specialise in future if I want to. Using the alerts function, I was getting regular emails on new Apprenticeships, but I actually found The AA Apprenticeship on the Indeed website. I applied and got a call from The AA. They set up an interview and I was offered the job on the same day!


I’m so glad I did an Apprenticeship; I’m getting money, experience and opportunities. I would really like to get the opportunity to do a business or management degree apprenticeship in the future. For me, this was definitely the best choice. It’s really helped my confidence and my soft skills; I feel like I’m so different now than I was before I started here thanks to my apprenticeship – in a really good way!


An Apprenticeship is great as your employer knows you don’t know anything when you start, but will give you a push to develop yourself; given the choice, I wouldn’t do presentations but I know I have to and so they have helped my confidence. I’m even a Young Apprenticeship Ambassador now and go into schools to talk about my experiences. Where will my Apprenticeship take me? I’m getting the opportunity to spend some more time with our training team and to get a feel for what other teams here do. I’m lucky that my manager is so supportive and wants me to stay with The AA after I’ve finished my Apprenticeship. I would say I probably don’t really know where my career will take me, but I’m getting lots of opportunities here to see what my options might be. And, in my experience, things often have a habit of working out for the best.


Note from Editor:


I am pleased to tell you that since the article was written, Abigail has been offered a permanent job, which shows apprenticeships can be a great way to start your career!


6 Make The Future Yours! Issue 1


The AA currently employ over 200 apprentices across their business and across the UK. They don’t have a set list of apprenticeships that they recruit to as they will always add new opportunities in response to the business need, whether as a means to upskill existing staff or to recruit new colleagues.


As you would expect, the AA Patrol Apprenticeship (Level 3) scheme is at the core of their offering. New AA Patrol staff are recruited across the country and develop skills both as vehicle technicians and customer ambassadors.


In their contact centres across the UK, they also regularly recruit Customer Service apprentices (Level 2).


Some of the other areas they are currently training apprentices in include: Business Administration (Level 3); Recruitment (Level 2); IT (Level 3) and Internal Audit (Level 4).


For more information, please visit https://www.theaacareers.co.uk/


Apprenticeships at The AA


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