Support and Services
Whether it’s a new install or expanding on an existing network, we are here to help. Our dedicated nationwide EV Experts are on hand to guide and assist you, building the right charging infrastructure for your premises. Speak with your dedicated EV Team for more information:
Pre-Install Support
Onsite – The Sync Energy projects Team can meet with you, building contractors, specifiers and key Stakeholders onsite helping design the perfect solution for you.
Remote – If you need help with a drawing, or have any questions about install or commissioning, the team is always on hand; either by phone or email, we are here to help.
During Install Support
The consistent focus of all Sync Energy product solutions is providing ease of installation.
With extensive experience in manufacturing and designing electrical products, we know ease and speed of installation is key and have therefore designed our range to be super easy to install.
Once installed, commissioning can be done simply with a smart phone through a dedicated installer app.
Full instruction manuals and easy to follow steps can be found as a back-up, by scanning the eco-friendly inbox
Scan to view additional brochures manual or by visiting our website.
In addition to this, we also have a dedicated UK Technical Support team, contactable by phone or email, who will be happy to assist you at any point of your installation.
After Install Support
We don’t believe support stops at installation. All of our products come with a easy on-site warranty.
Providing the products are online, the dedicated team can remotely dial into your chargers and help diagnose and resolve any issue. Should this not be possible we will send out a Warranty Engineer to come to site and carry out any repairs/replacements at no expense to you.*
*Standard warranty terms apply. See
sync.energy.com for details.
UK Technical Support Tel : 03300 249279
Email :
support@sync.energy
Commercial EV Charging Solutions
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Commercial EV Management
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