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HAI/MARK BENNETT


Konrad Filo prepares a spare-parts order for shipment.


Establishing a robust supply of spares for


Schweizer customers around the world was a top priority.


Schweizer RSG will maintain its spare-parts inventory


and grow it to match increased production of aircraft, Horton says. What’s more, while the spares inventory mainly supports the C and D models of the aircraft, the company wants to continue supporting A and B models. “When demand for support for A and B is at a meaningful


level, we’re certainly going to support them,” says Horton. “For instance, there are specific main rotor thrust bearings for As and Bs. We’ve asked our service centers to determine if there is real demand for them. If so, we will certainly make the financial commitment to have them made and supported. “We’re being financially responsible, putting our resources


where our customers need them most,” he continues. “We want our focus to be on strengthening the latest models, but we will work with customers of our older models to support them, too.” Schweizer RSG has also improved the availability of spares


for its turbine-powered Schweizer 333. With the majority of this aircraft’s customers being military, however, Horton says it’s been harder to anticipate their needs to ensure the right parts are available when requested. “Tey’re close to the chest with their future maintenance


requirements, but when we go out for visits, we can have a look and ask around,” he says. “We were able to anticipate some rather long–lead time, expensive needs that way. We made the investment, and sure enough, about the time the


34 ROTOR SEPTEMBER 2021


parts were ready, the customer needed them.” While the supply line took shape, Horton and his team


worked to build their own system of Schweizer-authorized service centers around the globe to support customers. Today, there are 14 service centers, strategically placed to serve customers in every region. In addition to these facilities, Schweizer has appointed representatives to handle sales and spare-part support in specific countries. “It’s important to have support in the same time zone,


monetary system, and language as our customers wherever possible,” Horton explains. “When we took over the company, we hand-selected those centers. Some were from when I was president of Schweizer in Elmira [New York]. Others reached out to us. We took the time to review each carefully to ensure they would be the best fit for the level of service it was imperative we provide moving forward.”


Return to Production As some on the Schweizer team worked to rebuild a global supply chain, others were addressing aircraft production. Working closely with the FAA’s Fort Worth Manufacturing Inspection District Office (MIDO), Schweizer RSG set up a manufacturing line and built its first aircraft, with the FAA validating that each process will produce aircraft that meets the requirements of the type certificate. Because Schweizer already possessed a production cer- tificate for parts and AS9100 certification, the process of


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