WHATSAPP TAXI BOOKINGS SUPERCHARGE YOUR TAXI BUSINESS WITH M2M
Article by M2M TaxiBot
www.m2mtaxibot.com
TAXIBOT VERSION 2 WITH AI SEAMLESS BOOKINGS LYNKPAY PAYMENT INTEGRATION:
We are excited to announce that M2M TaxiBot version 2 is now available! The latest update has improved the overall performance and responsiveness of the AI Chat Bot, with several exciting new features and enhancements that will greatly improve your taxi booking experience.
Some of the key features of version 2 include: ENHANCED GET A QUOTE AI AUTOMATION
You can now accept a quote from the WhatsApp Taxi Bot get a quote flow. With just a few clicks, you can turn the quote into a confirmed booking without any hassle. Once you accept a quote, the booking process is straightforward and automated. The AI Bot will provide you with all the necessary information, including the estimated arrival time of the taxi and the driver’s contact details. This ensures a smooth and seamless experience, eliminating the need for multiple phone calls or lengthy conversations.
ENHANCED AI CHAT BOT INTEGRATION
The M2M TaxiBot AI is designed to engage and communicate with users through prompts that guide the conversation in a specific direction. These prompts can range from simple questions to more complex prompts that require the user to provide detailed information or make choices.
By using user-guided prompts, the AI bot can collect relevant data and understand the user’s needs and preferences more accurately. This enables the AI bot to deliver more
targeted and relevant responses, enhancing the overall user experience.
Additionally, user-guided prompts also serve as a tool for the AI bot to learn and improve its performance over time. With each interaction, the AI bot can gather valuable insights and refine its algorithms to better understand and meet user expectations.
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We believe that these new features and enhancements will greatly enhance your WhatsApp taxi booking experience.
Try out M2M Taxi Bot version 2 now and enjoy a faster and more efficient way to get taxi bookings. Contact us today to get connected.
SEPTEMBER 2023 PHTM
We have integrated LynkPay, a popular taxi payment gateway to make the payment process seamless and secure. The AI bot acts as a virtual assistant, guiding passengers through the payment process. With the option to pay with a card or an option for traditional cash payments. This enhanced feature comes with SMS failover message if no data/Wi-Fi is detected after two minutes. This integration not only simplifies the payment process but also enhances the overall experience for both passengers and taxi drivers, ensuring a seamless and efficient transaction.
ENHANCED LIVE AGENT HANDOVER
Enhanced Live Agent handover allows for the seamless handover of complex taxi support requests to a human agent. This feature ensures that customers dealing with complex inquiries or issues related to taxi services can receive the necessary assistance from a live agent.
By leveraging the capabilities of both virtual assistants and human agents, businesses can provide a more personalised and efficient customer service experience.
When a virtual assistant is unable to fulfill a customer’s request or address their concern, the conversation can be seamlessly transferred to a human agent who can provide a higher level of support. This not only improves customer satisfaction but also helps to maintain the professional image of the company. With Enhanced Live Agent handover, businesses can ensure that even the most complex taxi support requests are effectively addressed, ultimately enhancing the overall customer experience.
ENHANCED WHATSAPP TAXI BOOKINGS
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