Terms and Conditions
1. INTERPRETATION 1.1
4.3 Delivery of the Order shall be completed when we deliver the Goods to you.
The definitions in this condition apply in the terms and conditions set out in this document: Force Majeure Event: has themeaning given in condition 9. Goods: the products that we are selling to you as set out in the Order. Order: your order for the purchase of our products. Order Confirmation: has themeaning set out in condition 2.6. Terms: the terms and conditions set out in this document. Working Day: Monday– Friday excluding any day which is a public holiday in England.
1.2 Headings do not affect the interpretation of these terms.
1.3 TheseTerms only apply to the sale of Goods to businesses outside of the United
Kingdom.TheChannel Islands and BFPOs are classified as international business. Alternative terms and conditions apply to the sale of goods to customers within the United Kingdom.
2. BASIS OF SALE
2.1 TheseTerms, the Order and our price list set out the whole agreement between you and us for the sale of the Goods. Please check that the details in theTerms or on the Order are complete and accurate before you commit yourself to the agreement. If you think that there is a mistake, pleasemake sure that you ask us to confirm any changes in writing, as we only accept responsibility for statements and representationsmade in writing by our authorised employees and agents. Please ensure that you read and understand theseTerms before you sign and submit the Order, because you will be bound by theTerms once a Contract comes into existence between us, in accordance with condition 2.6.
2.2 TheseTerms apply to the agreement to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
2.3 Any samples, drawings, descriptions or advertising we issue, and any descriptions or illustrations contained in our catalogues, website or brochures, are issued or published solely to provide you with an approximate idea of the Goods they
describe.They do not form part of the contract between you and us or any other contract between you and us for the sale of the Goods.
2.4 If any of theseTerms are inconsistent with any term of the Order, theTerms shall prevail.
2.5 The Order is an offer by you to enter into a binding contract, which we are free to accept or decline at our absolute discretion.
2.6 When you submit an Order to us on our website you will receive an email acknowledging your Order (“OrderConfirmation.”)The OrderConfirmation does not constitute acceptance of the Order by
us.Your order is accepted and a contract is formed between you and us when we despatch the goods you have ordered and not before. Until the goods are despatched the ordermay not be accepted by us.
2.7 Any quotation for the Goods is given on the basis that a binding contract shall only come into existence in accordance with conditions 2.5 and 2.6. A quotation shall be valid for a period of 30 calendar days fromits date of issue, unless we notify you in writing that we have withdrawn it during this period.
2.8 We shall assign an order number to the Order and inform you of it in the Order Confirmation or delivery note. Please quote the order number in all subsequent correspondence with us relating to the Order.
2.9 We have the right to revise and amend theseTerms fromtime to time. If you require an up to date copy of theTerms please contact us to request one from our customer services
department.You will be subject to the policies and terms in force at the time that you order the Goods fromus, unless any change to those policies or theseTerms is required by lawor government or regulatory authority (in which case, it will apply to Orders you have previously placed that we have not yet fulfilled).
2.10 When registering to shop with us as a Private Individual, you agree that you are the person named on the application. If you are not the person named, then you must have obtained the consent of the named person to apply on their behalf.
2.11 Goods purchased are not for resale, unless a formalTrade agreement is in place. If we are concerned that you are purchasing goods to re-sell them, we reserve the right to cancel the order immediately and without any further notification to you at any point, including after we have issued an order confirmation.
3. OUR GUARANTEES 3.1 We warrant that on delivery the Goods shall: 3.1.1 be of satisfactory quality 3.1.2 3.1.3
4.7
4.4 We will take reasonable steps tomeet any estimated delivery date. However, delivery times cannot beguaranteed, for example, occasionally, deliverymay be affected by factors beyond our control including the failure of our agents or subcontractors.
4.5 If we fail to deliver our Goods you must notify us within 5Working Days of the estimated delivery date. Any claimmade after the 5Working Day period will not be accepted.Our liability shall be limited to the direct costs and expenses that you incur in obtaining replacement goods of similar description and quality in the cheapestmarket available, less the price of the Goods.We shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
4.6
If you fail to take delivery of an Order, then, except where this failure is caused by our failure to comply with theseTerms or by an event beyond your control:
4.6.1 we will store the Goods until delivery takes place andmay charge you a reasonable sum to cover storage, insurance and other expenses incurred and
4.6.2 we shall have no liability to you for late delivery.
If you have not taken delivery of the Goods within 5Working Days of our notifying you that they are ready, wemay, after giving you reasonable prior notice in writing, resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, pay you for any excess over the price of the Goods or charge you for any shortfall belowtheir price.
4.8
If we are not able to deliver the whole of the Order at one time due to operational reasons or shortage of stock, we will deliver the Order in installments.We will not charge you extra delivery costs for this. If you ask us to deliver the Order in installments, wemay charge you extra delivery costs. Each installment shall constitute a separate contract. If we are late delivering an installment or one installment is faulty, that will not entitle you to cancel any other installment.
4.9 If upon delivery you discover that the Goods are damaged or have not been delivered in accordance with your Order then you must notify us of this within 5Working Days of the date of delivery. If you fail to do so then we will not be obliged to remedy the defect.
4.10 Unless otherwise agreed, delivery shall be deemed to have been completed where we have delivered the goods in accordance with the INCO term specified on the Order or as agreed elsewhere.
4.11 Please note that certain chemicals will be subject to a delivery
charge.The affected products are clearlymarked on the catalogue page.
5. DEFECTIVE GOODS AND RETURNS 5.1
In the unlikely event that the Goods do not conform with theseTerms, you must notify us within 5Working Days of receipt of the goods and in any event as soon as possible after delivery. Failure to notify us within 5Working Days of receipt will invalidate any claim with regard to the goods. Following your notification we will then authorise the return of the Goods and arrange to collect the Goods on a date agreed between us (please note that we will not be responsible for any delay caused by a third party carrier) OR ask you to return the Goods to us at our cost. Once we have confirmed that the Goods are faulty, we will:
5.1.1 provide you with a full or partial refund 5.1.2 5.1.3
replace the Goods or repair the Goods.
5.2 TheseTerms will apply to any repaired or replacement Goods we supply to you. 5.3
If having checked any returned goods, we have found that they are not faulty, wemay charge you a handling fee equivalent to 20%of the price that you originally paid for the goods or £10, whichever is the greater.
5.4 We cannot accept the return of (a) any goods which contain living organisms or cultures, (b) dissection resources, (c) preserved specimens, (d) chemicals, (e) goods that are substantiallymade up ofmaterials that can be photocopied, (f) bespoke goods, (g) radioactive sources
6. TITLE AND RISK
6.1 The Goods will be your responsibility fromthe time of delivery at the address stated in the Order.
be free frommaterial defects in design,material and workmanship and
comply with all applicable statutory and regulatory requirements for selling the Goods in the United Kingdom.
3.2 This warranty does not apply to any defect in the Goods arising fromfair wear and tear, wilful damage, accident, negligence by you or any third party, if you use the Goods in a way that we do not recommend, your failure to followour instructions, or any alteration or repair you carry out without our prior written approval.
3.3 TheseTerms apply to any repaired or replacement Goods we supply to you in the unlikely event that the original Goods are faulty or do not otherwise conform with theseTerms.
3.4 Except as set out in theseTerms all warranties, conditions and other terms implied by statute or common laware, to the fullest extent permitted by law, excluded.
4. DELIVERY 4.1
4.2
All delivery times are estimates and vary dependant on location.We can advise you of these at the time of order.
All of these estimates are dependent on us/ourmanufacturers having the relevant Goods in stock at the time of your Order. Direct delivery itemsmay incur a
charge.You will be informed of any additional charges at the time of ordering.
6.2 Ownership of the Goods will only pass to you when we receive payment in full and cleared funds of all sums due for the Goods and any other Goods that we have supplied to you.
6.3 We can recover anyGoods in respect of which ownership has not passed to you in accordance with clause 6.2 above at any
time.You agree to, immediately following written request fromus, allowus such access to the Goods (and to such premises as are required to access to the Goods) as is required by us in order to facilitate such recovery.
7. PRICE AND PAYMENT 7.1 Pricesmay vary to those that appear in our catalogue or website 7.2
7.3
Some products within the catalogue and contract accounts are exempt from discounts at our sole discretion. Please ask our customer service department for details.
The price of the Goods will be as set out in the quotation we provided to you or, if we have not provided a quotation or the quotation has expired, in our price list in force at the time we confirm your Order. Prices are liable to change at any time, but price changes will not affect orders that we have confirmed in writing.
7.4 Prices excludeVAT.
7.5 Unless otherwise specified, prices exclude delivery costs (including but not limited to carriage, freight and insurance and any special costs), which will be added to the total amount due. All deliveries to the Republic of Ireland will be subject to a€8.25 carriage charge for orders under £30.
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