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LIVING LAB TO


boost research INNOVATION


Our School of Hospitality and Tourism Management (SHTM) is breaking new ground with plans to develop a pioneering Learning Hotel to drive research and innovation.


One of the world’s leading schools for hospitality and tourism, SHTM is developing plans for a 175 to 200-bedroom, fully commercial hotel, along with a new academic research institute.


The Learning Hotel will give students the opportunity to gain valuable, hands-on experience of how a top-class facility functions. The hotel will become a ‘living lab’ for hospitality, tourism and events teaching and research, focusing on high-level academic study and research with practical experience.


Students will work with Learning Hotel staff and SHTM academics in a real-world setting to enhance both their understanding and experience of operations and how hotels are run and managed effectively.


Professor Caroline Scarles


The Learning Hotel will also provide a rich environment to drive innovation


in research. The Institute will bring together academic and industry experts from across disciplines and sectors to test near-to-market technologies, challenge today’s understanding of operations and incubate alternative solutions to current practice.


Professor Caroline Scarles, Head of SHTM, said: “The Learning Hotel will enable Surrey to break boundaries in current research and teaching, and challenge the ways in which we nurture the development of future world leaders in hospitality and tourism.


“We are incredibly excited about this new project. Like everything we do at the University, we want to be forward-thinking and innovative. We believe the Learning Hotel will be a state-of-the art facility for our students, our local community and the industry world-wide.”


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Forever Surrey 2018


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