Your security job search starts here... Senior Account Manager - London/Home based


Our client a leading security services provider who offer tech based solutions, has an exciting opportunity for an experienced Senior Account Manager with a can do attitude. If you are a self-starting, determined individual who is passsionate about change and client experience then this could be the ideal role for you.


Reporting to the Account Director, this role is responsible for managing a number of major accounts as the lead point of contact, ensuring all requirements are being met and helping the client succeed.


Principal Duties and Responsibilities:


• To retain and grow major key accounts and develop solid and trusting relationships between the clients and key stakeholders across the business.


• To develop a complete understanding of your key accounts’ needs through account development plans, resolving enquiries, issues and complaints


Knowledge and Skills:


• Experience in the security industry (FM/Mobile Services/Guarding/Systems) • Proven work experience as a Key Account Manager, Sales Account Manager or relevant role


• Evidence of achieving account growth, resolving issues and overcoming challenging situations


• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including Director and/or C-level • Experience with CRM software (e.g. Dynamics or Salesforce) and MS Office • Experience delivering client-focused solutions to customer needs • 5-year checkable work history or continuous education history


Package: Salary circa £55,000.00 p.a + benefits Head of Security - London/Covent Garden


Leading security service provider requires an experienced SIA Licenced Security Manager for one of their prestigious sites. This is a fantastic opportunity to inherit a strong team and develop it further, to make innovations and changes to the site, including processes, procedures and the control room.


You will have excellent client facing skills, be able to demonstrate empathy for their requirements and work collaboratively to achieve expectations. A strong manager, you are adept at developing a high-performing, happy team. You will be versed in HR matters around recruitment, training, grievance and discipline.


In addition to experience the client is looking for applicants who can demonstrate time invested in professional development via academia or/and industry specific accreditations.


Experience, Skills and Knowledge:


• Experience of events and public attractions would be beneficial but not essential • Managing a team more than 25 security officers • High-level of customer service, Team player • FOH, post room, stage doors and loading bay • Security procedures, SOPs and SIA regulations (licence required) • Assignment Instructions


• Health and safety awareness and knowledge Package:


Salary to £55,000 p.a 40 hrs per week Mon-Fri


Chinos and open neck shirt. Suited and booted for events


Bid Writer - London/Home based


Fab opportunity for a Bid Writer with extensive experience in the Service Sector. Working from home, with occasional travel to the London office, the Bid Writer will be responsible for writing compelling, creative and winning bids. Working closely with the Operations and Commercial teams to generate the right information to align the bid with the client, the successful Bid Writer will be comfortable working in a high-pressure environment delivering maximum quality.


Key Duties:


• Manage the process of completing all tender related documents, including timely planning and coordination of PQQ/RFP/Tenders from start to submission


• Follow governance and arrange kick off /solution/sign off meetings • A clear understanding & interpretation of questions and requirements within PQQ/RFP/Bid documents • Create both standard and bespoke responses


About You:


• Bachelor’s Degree or equivalent work experience desired • Excellent written and verbal communication skills • Strong attention to detail • Problem-solving skills • Teamworking skills • A proactive and positive attitude • A flexible and enthusiastic approach • Excellent interpersonal skills • Strong time management skills • Ability to work to tight deadlines • Ability to write compelling proposals, including technical writing • Leadership skills desirable


Package: Salary circa £50,000.00 p.a + benefits Business Development Manager - London


Fantastic opportunity for a Business Development Manager - to join this forward- thinking long-established security organistaion in Central London. A great chance to showcase your networking, client relationship building, pipeline development and, ultimately, closing skills.


Essential Skills:


• A minimum of 3 years proven success and experience in a similar role (preferably service sector sales)


• Tenacious and innovative approach to self-generate leads and appointments and maximise time to develop relationships and create a sales pipeline


• Ability to present to a high level (to support bids) • Constant and effective target achiever and closer • Operational, technical, and innovative mind to provide real customer solutions • PC literate ( MS Office skills: Word. PowerPoint, Excel, and CRM systems) • Smart appearance (as a brand ambassador)


• Close business and achieve or exceed sales target through sustainable profit Desirable Skills/Experience:


• Security Guarding sector experience (not essential) • Understanding of the importance of customer service through excellent verbal and written communication, influencing and engagement skills


• A fast learner, motivated to drive personal development and willing to go the extra mile


Package: Salary to £65,000.00 p.a + excellent bonus based on sales target of £1.5m + (dependent upon experience and past performance) Travel Card/allowance, Laptop and mobile phone


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Call us to today for more opportunities: 020 7183 1269 W: cavendishsas.co.uk © CITY SECURITY MAGAZINE – AUTUMN 2021


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