PARTNERSHIPUPDATE - PARTNERSHIPUPDAT
Spotlight on a security guard
I
recently met with Rob Farmer of Smartsec
Solution who is the site security manager at a corporate building overlooking Trafalgar
Square. I asked Rob about his role and he told me that no day is the same and every day can test your skills and knowledge, which is the attraction of going in each day! In his view, the most important skills needed are customer service, the ability to manage people’s expectations and being able to work under pressure.
Rob added that he is very much a “people person, friendly, attentive and works well under pressure”. When asked what advice he would give someone contemplating joining the security sector, he said,“I believe you need to be strong, level-headed and have a passion to succeed and work well as a team – and do the Project Griffin course.”
Rob explained that his role has changed a lot since joining as a security officer a few years
I
ago, with various promotions seeing him progress to his current position. His responsibility has also incrementally increased, working more closely with his client and client’s tenants. We discussed technology and whether it helps. “Technology plays a significant role, with CCTV, access control, radios and mobile phones all significant factors in securing the building, people and assets – as well as keeping the security officer safe in his/her workplace.”
The future, career wise? “I would eventually like to progress to an Account Manager or Operations Manager looking after a portfolio of clients.”
I also spoke with Theo Nicolaou, Rob’s MD, who said, “Rob Farmer is everything you want to see in a security professional. He is hard- working, reliable, willing to take ownership and displays a calm manner in his day-to-day running of the building. He displays exemplary customers services skills, which are critical in today’s demanding corporate environment. Rob is highly praised by our customer and amongst all of his colleagues and peers within SmartSec Solutions – a true asset to our organisation.”
Graham Bassett Introducing
two companies you can associate with security excellence
Integral Security prides itself on providing clients with tailor-made integrated security systems.
www.integral.co.uk
H&K are the UK’s largest independent fire suppression company delivering excellence in fire protection and detection.
www.hkfire.co.uk
two companies you should make a point of contacting today for more information email
Steve.betts@
integral.co.uk 24 © CI TY S ECURI TY MAGAZ INE – AUTUMN 2018 Advertisements PAS 68 Terra Quantum Side Folding Bollard
CSSC Charity annual fund raising Dinner - 6th Nov.
T
o be held at Grange City Hotel, London with drinks reception, three-course meal
including half bottle of wine per person, coffee and petit fours. Corporate tables of ten are available for £900 plus VAT.
Charity auction to raise funds for both CSSC (which relies solely on charitable donations each year) and Abigail’s Footsteps, a stillbirth charity. Sponsorship opportunities are also available. Places are limited, so if you would like to attend, email
admin@thecssc.com
About Abigail’s Footsteps charity
Fifteen babies are either stillborn or die a neonatal death every single day in the UK. Despite this, many hospitals remain ill- prepared to deal with these events. Staff often receive little or no bereavement training and facilities are inadequate. Abigail’s Footsteps have made it their mission to provide healthcare professionals with bereavement training and support to ensure that bereaved parents receive the highest standards of care following the death of a much-loved baby.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36
