FRONTLINE
MATT AND ASHLEY PHILLIPS co-owners, Travel Chaps, Lincoln
What a night! The AAAs are always a
night to remember, and this year was certainly no different. Those who were there will surely agree! It was especially memorable for us this time around as we were very fortunate to be shortlisted in five categories – yes, five! In the build-up to the night we had hoped to win one of those awards, so to walk away with two was simply mind-blowing, especially High Street Agency of the Year. The reaction since has been absolutely incredible. We have already been approached by local radio, newspapers and news feeds to feature these wins. Better still, enquiries from new customers have increased as our existing client base shouts about it on socials and tells friends and family that they book with the best in the business.
TEAM POWER Our team works incredibly hard, and we have seen such a fast and meteoric rise these past 12 months, so to win this was such a huge achievement and we couldn’t be more proud. We wanted to take this moment to thank each member of our amazing team who works tirelessly to quote, book, look after our fabulous clients, and add in all those amazing extras.
Also, not to harp on, but our clients have been so supportive and loyal since we opened our doors four years ago. Such a short amount
travelweekly.co.uk
AGENT We’ve had an
incredible reaction to our AAAs wins and can’t wait to see what the future holds
of time, and so many bookings, so many destinations, so many trips – it’s been a whirlwind culminating in this outstanding achievement. The night itself was a who’s who
of the travel industry. Everyone who is anyone was there, dressed to impress. The travel industry, as we know, is unique in its resilience, adaptability and its capacity for collaboration to overcome anything that comes our way. So, to see all the amazing suppliers and agents in the room celebrating each other was truly spectacular to behold. The amazing Lucy Huxley was the hostess with the mostest, joined by the brilliant Jamie Laing, while Heather
Small took to the stage and gave us her greatest hits. And of course, there were plenty of laughs and tears throughout the night, as well as a couple of glasses of champagne.
NEXT CHAPTER Seeing the team’s faces light up when they walked in the next morning made every single late night completely worth it, and the trophies are already taking pride of place on our front desk. Now, we can’t wait to celebrate
properly with the wonderful clients who made this all possible. We are already planning how we can continue to expand the team and stay ahead of demand. What a fabulous problem to have! This win will continue to propel us to bigger and higher heights than we could have imagined in such a short space of time. We can’t wait to see what the future holds now we have this title. Here’s to the next chapter, and hopefully making room for a few more trophies. Thank you to the team at Travel
Weekly for their continued support, and of course to the judges for choosing us. We are truly honoured and will strive to continue to delight and impress our clients with even more honest, fabulous holidays.
Ashley (left) and Matt with Travel Chaps consultant Billy Devine at the AAAs
30 JULY 2026 37
AWARDS ARE WELL WORTH ENTERING
Thinking of applying for the prestigious AAAs? It literally couldn’t be easier. When applications open later this
year, our advice is simple: just take the plunge and submit your entry. The process is very straightforward. Use your own words to bring your unique achievements to life. Block out dedicated time in your diary to focus on your answers, and be completely transparent about your business numbers and what makes you stand out from the crowd. Don’t let doubt hold you back. This was our first time applying, and walking away with two titles was truly mind- blowing. Worst-case scenario, you don’t get shortlisted; best- case, you actually win! The marketing opportunities alone are more than worth the time.
MattMatt & Ashley
Ashley
Andrea Clare Helen diary diary
Andrea Clare H Sharon elen Sharon
JenniJenniferfer
Matt & Ashley
Matt & Ashley
PICTURE: Steve Dunlop
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