We all need to show care and support A NOTE FROM THE EDITOR
The latest round of quarantine announcements was not unexpected but was yet another blow for the trade as it continues to contend with refunds and rebookings while generating precious little income to help the bottom line. With the government still showing little appetite to create bespoke
support for the travel or aviation sectors, the outlook is increasingly bleak for many. There are of course positives amid the gloom, and we report this week on easyJet Holidays’ long-awaited trade launch (page 4) and Advantage’s homeworking expansion (page 6), among others. But there remains no doubt that the fallout from this pandemic will hit the lives and livelihoods of many more in the industry in the coming
months, which is why Travel Weekly has teamed up with Abta LifeLine to help boost its resources to support those who need it most (page 8). None of you will have escaped the impact of Covid-19 but, if you feel able, please give what you can to the TravelCares appeal to help friends and colleagues who face uncertain futures. This week also marks our return to print after nearly five months. Your magazine may initially be lighter than you are used to, but we hope that our commitment to supporting, connecting and inspiring you every week will be a welcome boost as you navigate the difficult times ahead.
Lucy Huxley, editor-in-chief, Travel Weekly Group
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CONTENTS
NEWS Abta affirms policy on FCO advice
Restart & Recovery Hub
travelweekly.co.uk/ restart-recovery
COVER photo:
EasyJet Holidays’ Garry Wilson with, from left,
Barrhead Travel’s Lynne Rafferty, Caroline
Donaldson and Tara Smith 4
EasyJet Holidays unveils trade partners 4 Industry seeks testing solution for travel 5 Advantage homeworkers; Future of Travel 6
‘Fight chargebacks’; Rowland/Blue Bay 7 Special reports
TW and Abta LifeLine launch appeal 8 The Interview: Colin Stewart, Lata
11
Thorpe Travel on selling in ‘new normal’ 12 Comment
Steve Dunne: Offer government a stake 14
NEWS YOU CAN USE Product
Wendy Wu, Great Rail, Haven, Sandals 17 Silversea, APT, Fred Olsen, Celebrity 18
FRONTLINE Your Stories
THE QUEEN’S AWARDS FOR ENTERPRISE:
INTERNATIONAL TRADE 2020
agent diary Clare Dudley: Keeping up with tech 21
FOLLOW US:
travelweekly.co.uk @travelweekly
Hugh and Ben Eddon- Carruthers, Huben Travel 20
01293 312179
WHAT LUCY DID THIS WEEK
OHad a fascinating conversation with easyJet Holidays chief executive Garry Wilson for our latest T
ravel Weekly webcast.
OContinued to develop a stellar line-up of speakers for our Future of Travel Week – find out more and how to register on page 6.
OPictured happier days on the horizon as I looked at the many cruise ships currently moored off the Dorset coast while on a family holiday.
Get Social Wage subsidy, Riviera, France, P&O 23
DESTINATIONS Greece & Cyprus
Beachfront Stays: Six of the Best Indian Ocean
Syros: The Cyclades island is the setting for one of Intrepid Travel’s new retreat-style tours, as Katie McGonagle discovers 24 28
New Resorts: Our pick of three new properties, in the Maldives, Seychelles and Mauritius, to recommend to your customers
32 Watersports: Postcard from Maldives 34
BUSINESS NEWS Tui’s third-quarter results: Joussen hails Tui’s integrated model 38 Group posts €1.45bn quarterly loss 39 Tui tips ‘normal’ demand by 2022 39 Mason assesses Abta refunds dispute 40
travelweeklyuk @travelweeklyuk 20 AUGUST 2020 3
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