MENTAL WEEK k you...’
to thank the individuals and brands that have helped them professionally or personally during an incredibly tough year. Here are just a selection of the tributes we’ve received.
“For me, and I’m sure others will agree, LINDSAY GARVEY-JONES at Holiday
Extras has been amazing. During the first lockdown she hosted an online evening about mental wellbeing for us to get things off our chests. Everyone who joined or watched afterwards appreciated the honesty and the opportunity to talk, come together and took something away from it.” Stephen Hardie
EEKLY EK
“A big thank you to ADRIAN SMYTH at Jetset Flights. Adrian’s positive approach
to help solving our problems, especially with refunds, was much appreciated and won’t be forgotten. Also, CHRIS FORTESCUE
from Africa Collection who really went the extra mile with cancellations and refunds.”
Yvonne Cleary, Premier Travel
“LYNSEYANN, CATHY and CHRIS in my team have delivered true dedication in support of our agent partners over the last few weeks. You are all stars. A huge thank-you too to everyone at If Only. I’d also like to thank our
amazing agents, old and new, for support over the last nine months. Mutual respect is the glue that keeps our industry together.” Gordon McCreadie, If Only
“KAY FRANKLAND, one of our top homeworkers, has seen her figures fall, her income decimated and had to get a second job. Yet she has rebooked over 50% of her impacted bookings and generated new sales by being proactive. On top of all of this, every day since the initial lockdown in March she has posted a funny image/quote on our internal system to make everyone smile. She has been such a team player and she has helped many through some dark moments.” Amanda Matthews, Designer Travel
HEALTH MATTERS
“MATT GREENWOOD at Gold Medal has been brilliant, replying at all times of day and at weekends.” Donna Nixon,
52 Degrees North Travel
“FAISAL FAROOQ at Travelpack has
gone above and beyond in helping me secure a number of bookings even when he was
quarantined after testing positive for Covid. He is always quick to respond, resend and confirm quotes outside of working hours.” Graham Bishop
GoCruise & Travel
travelweekly.co.uk
17 DECEMBER 2020
17
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