Access Control Feature


Safety & Security


Revolutionising access control


Rhys McNichol from Videx Security explains how remote entry management is transforming the approach to access control across local authority and housing association developments


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n today’s rapidly evolving landscape of online and remote security management, housing associations and local authorities are increasingly embracing the transition from traditional ‘on-site’ management to remote


management using cloud services. Tis shiſt is driven by the advanced capabilities provided by remote management solutions. Tese advancements are reshaping the way access control parameters, access levels, and temporary access rights are managed across housing developments, streamlining processes through centralised control and automated cloud services. Te scope of online services enables instant modification of access parameters


for a single housing development or multiple sites, ranging from adding new users to adjusting access privileges, dealing with lost access credentials, incorporating maintenance engineers, and generating health reports for properties or systems. Tese adjustments can be executed by remote operators or, where applicable, even automated through computer-operated systems. Te embracing of online and cloud-based services reflects a broader trend in


modern society. In the same way that banking, retail, and even healthcare have utilised technology to improve customer experiences, housing associations and local authorities are recognising the potential for technology to revolutionise property management.


THE BENEFITS OF REMOTE MANAGEMENT With remote management, access restoration can now be effortlessly administered in various ways. A one-time access code can be issued, or access can be granted through a tenant’s mobile device. Both options can be configured with temporary limitations or a restricted number of uses. Tese temporary measures bridge the gap until a replacement fob is dispatched or collected by the tenant. Te cumulative effect of these remote solutions not only translates


to substantial time and cost savings for management companies but also significantly reduces their carbon footprint. Another key benefit of the shiſt towards remote management is a dramatic


increase in flexibility. Previously, making alterations to access parameters would oſten require physical intervention, taking up valuable time and resources. Now, these changes can be made remotely, oſten at the click of a button. Tis not only accelerates response times but also allows for a more dynamic approach to access control, responding to changing circumstances in real-time. Te use of cloud services has also opened the door to unprecedented


integration across different systems and platforms. Access control can now be linked to other building management functions, such as heating, lighting, or alarm systems. Tis integration not only streamlines management processes but also provides opportunities for enhanced efficiency and sustainability. For example, access data could be used to optimise energy usage within a building, turning off lights or lowering heating when rooms are unoccupied. From a security perspective, the shiſt to remote management also offers


substantial advantages. Real-time monitoring and alerts mean that any unauthorised access attempts can be detected and dealt with immediately. Similarly, the use of remote diagnostics can facilitate rapid response to any system faults or issues, minimising potential risks to tenants. Moreover, this shiſt to remote management using cloud services allows for


more sophisticated data analysis. By gathering and analysing data on access patterns, housing managers can gain insights into tenant behaviour and needs, allowing for a more personalised and responsive approach to property management. Tis data-driven approach is not only more efficient but can also enhance tenant satisfaction by tailoring services to individual needs and preferences.


www.housingmmonline.co.uk | HMMOctober/November 2023 | 41


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