SUPPLEMENT
N AIR CARGO MARKET ANTLY
is developing pharma corridors with the support of Abu Dhabi’s Department of Health, aligning with the vision of making Abu Dhabi a global healthcare hub. Following the successful launch of SecureTech, we are also developing our products further to ensure we are well- placed to meet our customers’ requirements in the future. Strategic partnerships, such as our collaboration with SF Airlines,
have expanded Etihad Cargo’s reach, increasing freighter services to the Chinese market. Etihad Cargo is also focused on enhancing value propositions through improved palletisation, advanced track and trace systems, and temperature-controlled solutions. Additionally, digital integration with customers’ systems is being enhanced for seamless access to Etihad Cargo’s capabilities. These initiatives collectively aim to strengthen Etihad Cargo’s operational footprint, improve service quality, and position Abu Dhabi as a leading global logistics hub. Furthermore, Abu Dhabi is enhancing its infrastructure, including the recent launch of a new passenger terminal and an upcoming dedicated cargo terminal at Zayed International Airport.
How important was it for Etihad Cargo to sponsor M iPharma Global Conference this month? Are you proud to have had such a role? Sponsoring the MiPharma Global Conference was another way for Etihad Cargo to demonstrate the importance of the industry to the region. Our PharmaLife product is a key focus area for us, emphasising our commitment to the pharmaceutical sector and aligning with Abu Dhabi’s vision of becoming a global hub for healthcare and life sciences. Hosting such an international event, sponsored by the Department
of Culture & Tourism, in Abu Dhabi underscores the emirate’s growing prominence on the global stage. We are proud to have played a significant role in this conference, showcasing our dedication to supporting and advancing the pharmaceutical and healthcare industry.
Do you utilise Road Feeder Services in the region? Yes, we definitely utilise Road Feeder Services in the region. Etihad Cargo’s network includes daily truck operations within the UAE, providing a 24/7 land bridge between Abu Dhabi, Dubai and Sharjah, connecting various airports, and feeding cargo to and from our hub in Abu Dhabi. In partnership with Noatum Logistics, we operate 26 trucks daily, ensuring efficient cargo movement between airports. Additionally, we extend these services to other countries in the GCC, further enhancing our logistics capabilities and connectivity throughout the region.
How successful have the new temperature-controlled cool dollies added to EASC’s Abu Dhabi fleet been? The addition of new temperature-controlled cool dollies to Etihad
Cargo’s Abu Dhabi fleet is extremely important for Etihad Cargo,
providing extra measures to maintain product integrity especially in the summer months. Manufactured in partnership with Bombelli in Italy, these cool dollies have significantly enhanced our ability to maintain the temperature of sensitive cargo during transit, which is crucial for pharmaceutical manufacturers and other commodities like flowers and perishables. This innovation ensures temperature control on the apron, which is essential for handling such sensitive items. Following the implementation of
these cool dollies, several pharmaceutical
companies have expressed their commitment to further development with us. Moreover, the inauguration of our state-of-the-art, CEIV Pharma-
certified pharma hub in Abu Dhabi has reinforced our customers’ confidence in our capabilities. These advancements highlight Etihad Cargo’s dedication to supporting Abu Dhabi’s vision of becoming a global hub for healthcare, pharmaceuticals, and life sciences.
To meet the increased demand for charter services due to a surge in e-commerce in the UAE, which has seen Etihad Cargo receive 35% more charter requests and operate 23% more charters in 2023 compared to the previous year, you have partnered with Awery. Is this e-commerce coming into the UAE or leaving the UAE? We are seeing both — part of this cargo is in transit via the UAE, and the rest is destined for locations across the GCC. While there is notable growth in e-commerce directed towards destinations within the GCC due to the region’s developing economies, the vast majority of this e-commerce cargo is in transit to other destinations in our global network. This highlights the UAE’s strategic role as a key logistics hub in the region.
How significant is e-commerce traffic compared with ‘traditional’ cargo traffic? E-commerce traffic is increasingly significant compared to traditional cargo traffic. It is a major driver of global cargo growth, gradually replacing some traditional retail channels. This shift is evident as general cargo volumes decrease globally while e-commerce continues to
expand. However, e-commerce generates unbalanced
“E-commerce traffic is
increasingly significant
compared to
traditional cargo traffic”
flows,
particularly outside of China and Hong Kong, leading to high outbound volumes with relatively low return loads. This dynamic highlights the growing importance of e-commerce in the cargo industry, although it also presents challenges in managing uneven traffic patterns.
What is the average age of cargo staff in the UAE? Do you have any significant number of female
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