NEWS Taking air transportation to the next level


platform digitalises the cargo process from offer to settlement – creating a seamless solution to customise offers, control distribution and maximise revenue. In fact, the company’s solution delivers 20% more accuracy in forecast predictions than traditional algorithms, driving the highest levels of intelligence, predictability, and value across the airline business. “Our FLX Cargo Platform works as a modular


ACCELYA is on a mission to build a better future for air travel and transportation. For decades, the software provider has worked with the world’s leading airlines to drive profitability, predictability, and consistency, which in turn, makes the booking and management processes as easy as the flight. Specifically looking at the cargo sector, Accelya


has found that the industry was still heavily relying on manual processes that are slow, error-prone


and lack visibility. Legacy technology, limited e-commerce capabilities and outdated systems restrict digital adoption among airlines. These challenges meant that airlines often had


a complete lack of visibility across the shipment lifecycle, which made it impossible to control distribution and optimise operations. So, Accelya created a solution. In 1995, they launched an integrated FLX Cargo Platform. Put simply, the


solution, leveraging our connected system to ensure that the same data flows across all stages of the shipment journey – for real-time visibility and control over processes, empowering airlines with the insights needed for reliable deliveries,” Andrew Wilcock, Chief Revenue Officer at Accelya, said. “Our managed services enable us to act like


an extension of our customers, harnessing our platform, processes, and team of airline-focused experts to deliver a tailored package service. Through our continued innovation and dedication to change the cargo landscape,


as of today,


over a quarter (25%) of global cargo volumes are processed through our Cargo Revenue Accounting solutions.”


Modernise and optimise Each airline Accelya works with on its cargo solution has a unique goal. For some, it might be to deliver a differentiated product offering, while enhancing the customer experience. For others, it’s to accelerate their digital transformation and offer a multi-distribution strategy. What remains the same is how Accelya’s solution digitises every aspect of the cargo supply chain – from offer to settlement – in record time, providing various carriers with greater commercial control, including command over their distribution channels. “Our


FLX Cargo Platform, has significantly


modernised and optimised airfreight operations. As mentioned, our platform automates manual processes for greater speed, accuracy, and transparency in the airfreight supply chain,” Wilcock explained. “And, because of our technology – alongside the wider transformation of the industry – we’ve seen airfreight become more efficient, profitable, transparent, and innovative. “Our solutions accelerate airlines’ journeys


towards digital distribution, helping them to adopt aggressive omni-channel


on top of traditional commercial strategies, in turn, helping them to grow revenues. “Our Cargo Revenue Management Solution


enables airlines to enhance pricing capabilities, which we’ve seen revolutionise the profitability of operations, adding cost efficiency, while increasing the quality of revenue reporting and billing processes.”


Reliable operations Predictability and consistency are essential in the freight industry. There are several ways Accelya can utilise technology to enhance processes. One example of this is transitioning airline cargo processes to machine learning processes. Utilising advanced analytics tools, the software provider enables airlines and freight businesses to analyse


distribution strategies Services


AIR CARG O WEEK


extensive datasets, extracting valuable insights for business decisions. Another example is with Amazon Web


through its partnership (AWS), Accelya


offers partners cloud-powered innovation and performance that is proven at scale, in turn enabling businesses to adjust their infrastructure according to changing demands. For higher predictability to meet customer deliverables, they can leverage a Scaled Agile Framework (SAFe), and, like most organisations, are deploying advanced ‘tooling’ to enable their journey towards Continuous Integration Continuous Deployment


DevSecOps. Finally,


through the straightforward, broad enabling Application


Programming Interface (API) catalogue that is available, Accelya make connections into third parties


accurate


information sharing. “At Accelya, keeping our technology solutions


agile and responsive directly aligns to how we ensure predictability and transparency,” Wilcock stated. “Technology driven solutions empower freight


businesses in several ways, from enhanced efficiency and productivity through to data-driven decision making. The key is investing in the right technology at the right time. “Each day we’re on the phone with airlines talking


about challenges, opportunities, market conditions – you name it. Through these relationships, we strive


to understand emerging requirements,


incorporating customer feedback directly into our product roadmap.”


Collaborative approach Accelya’s FLX Cargo platform drives cooperation by giving air cargo carriers the freedom to choose how they wish to interact with third parties. Whether this is through standard Electronic Data Interchange (EDI) messaging, interfaces or a more modern API connection. Beyond this,


to foster collaboration


for all stakeholders in the supply chain, airlines can clearly see the interactions that have taken place with different third parties for a streamlined process. In terms of transparency, Accelya’s Service


Management solution enables airlines to monitor the full range of their supply chain, measuring performance at every step. Levering the solution, the freight industry can meet deliveries as promised, while maintaining product integrity and improving service quality. “If recent disruptions have shown us anything, the importance of adaptability,” Wilcock


it’s


highlighted. “As such, pricing and revenue management


capabilities make it easy for airlines to react in real-time to global events – adjusting their pricing accordingly as needed. Airlines can directly manage the products sold to customers, managing which distribution channels these products are available on. “In short, we give the industry complete freedom


and flexibility in the way they choose to distribute their products, enabling quick decision making in trying economic times.”


(CICD) and


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ACW 26 FEBRUARY 2024


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