JULY/AUGUST 2023 Vol. 5, No. 4 CONTENTS


ISSUE FOCUS THE JOURNEY


INTO AUTOMATION: Can It Optimize


Revenue Cycle Management? COVER STORY


4 Can Automation Fix Revenue Cycle Management’s Staffi ng Problem?


Experts and RCM leaders in the trenches see plenty of opportunities along with the challenges, as the healthcare system moves forward on a long journey towards optimization of both technology and processes


By Mark Hagland, Editor-in-Chief 8 FEATURE: ANALYTICS/AI


At Spring Conference, NAACOS Quality Award Winners Share Keys to Innovation By David Raths, Senior Contributing Editor


10 FEATURE: INTEROPERABILITY & HIE Health Data Utility: From Vision to Reality in Many States


States such as Maryland, Missouri, Nebraska, and Michigan have developed nonprofit neutral conveners to expand the possibilities of what a health information exchange can do


By David Raths


14 SOCIAL DETERMINANTS OF HEALTH How Are Leaders in the Trenches Strategizing around SDOH?


At the Washington, D.C. Executive Exchange this spring, leaders offered a spectrum of perspectives on how the healthcare system is addressing the social determinants of health


By Mark Hagland


18 CLINICAL IT Baptist Health Reaping Benefits from EHR Consolidation By David Raths


20 POLICY & VALUE-BASED CARE The Keys to CentraCare’s Success as a Medicaid ACO By David Raths


hcinnovationgroup.com FACEBOOK facebook.com//healthcareinnovationgroup COLUMNS


2 EDITOR’S NOTES What Richard Wagner’s “Ring” Work Says about Perseverance – in Healthcare, Too By Mark Hagland


DEPARTMENTS 32 CYBER CORNER


What Might AI Really Mean for Healthcare Cybersecurity? By Mac McMillan


TWITTER twitter.com /hcinnovationgrp


LINKEDIN https://www.linkedin.com/company/16242103


JULY/AUGUST 2023 | hcinnovationgroup.com 1 22 ANALYTICS/AI


Q&A: Blythe Adamson, Ph.D., M.P.H., Flatiron Health’s Senior Principal Scientist By David Raths


24 ANALYTICS/AI


Q&A: Terry Scoggin, CEO of the Last Independent Hospital in Northeast Texas By David Raths


28 2023 INNOVATOR AWARDS Innovator Awards Program: Vendor Winners By Healthcare Innovation Editors


30 POPULATION HEALTH MANAGEMENT


CMS Announces New MCP Model for Primary Care Coordination By Mark Hagland

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