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MATERIALS & HANDLING U


nscheduled downtime of belt conveyors in bulk handling operations can be calculated in cost per


minute. For sanity’s sake, operators should not calculate this.


It’s likely


to reveal the severe logistical and scheduling ineff iciency of service contractors and equipment manufacturers as well as seriously raising the respective operator’s blood pressure. Generally, when operators install


retrofi tted conveyor solutions, they focus on the up-front price with little consideration for the cost of ongoing service, maintenance costs, and supply chain. But down the road, when critical service or parts are needed, the cost per minute diff erence between days and weeks of downtime or keeping the system limping along at 25-50% production can amount to an entirely new equipment retrofi t. Research published by the


Australian Coal Association indicates the cost of downtime is in the order of fi ve times (5x) the cost of replacing the component. When the root cause of downtime is related to the basic conveyor design, the downtime cost is approximately two times (2x) the cost of the redesign.[1] At fi rst, these ratios may seem to


be erroneous or even backward but consider that a component failure often involves maintenance with a relatively short downtime window for replacement, whereas a basic design mistake often involves a signifi cant capital expense and a prolonged outage for correction. This is why having a close


relationship with equipment manufacturers and/or their certifi ed contractors that off er responsive ‘factory direct’ products and services is important to the cost of operation. The main factors to consider are service availability, technical expertise/safety, and supply-chain logistics.


SERVICE AVAILABILITY The mystery of the ‘disappearing manufacturer’s representative after installation’ is an old one. However, reliable and timely site visits are a hallmark of a solid partnership between the operator and the factory-direct manufacturer. Service technicians and certifi ed


www.engineerlive.com 35


Trucks specially equipped with the necessary tools and parts arrive to offer service and solutions


representatives who are available during problem-free uptime are likely to be responsive during panic- inducing unscheduled downtime. Site visits are also not arbitrary.


A reputable equipment manufacturer representative will examine not just their components but the entire conveyor system, off ering preventative maintenance support. The goal is to fi nd indicators of the causes of


downtime and off er practical and timely solutions. For example, Martin’s Walk the Belt program is specifi cally designed for predictive maintenance. A Martin Service Technician (MST) or certifi ed contractor will physically examine the entire system with an extensive checklist and then write a report, often with photos, observations, recommendations, and solutions to improve safety and eff iciency.


Walk the Belt checklists are accompanied by tests, results, and solutions to improve conveyor performance


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