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Feature


FSM


Operations management and real-time crowd tracking But there’s more coming in the future.


New


technologies are currently in development to enable smart management of sites and events, which will enable real-time tracking of on-site pressure points with high densities such as entrances and exits.


Currently, even if an event organiser runs a simulation in advance of an event happening, it is difficult to adapt dynamically to real time risk vectors and crowd behaviours changes at short notice. The key aim of real time tracking for operational purposes would be to ensure that risks of infection could be managed on the fly to mitigate against the risk of viral loads in an optimal way.


This type of smart event management solution would help venue managers dynamically track on-site pressure points with a high density, such as entrances/exits, walking speed and density. Facilities managers would be able to monitor the movement of crowds within their venue and respond immediately, enabling them to optimise resources, crowd flows and the overall event experience. For example,


if a stadium has multiple


entrances/exits with some not in use, these gates could be opened during a live event, or a one-way system diverting people to a specific exit could be introduced in a scenario where one exit is heavily populated.


Such solutions would also enable operators to adapt procedures after realising they were not optimised and would also allow them to communicate confidence to fans, media, and other stakeholders that current procedures in place are top of the line. This would feed a virtuous


loop whereby real-time data could improve pre-event simulations in their own right by providing an insight over a location’s flow dynamics, further enhancing the end result of a safe and healthy sporting event.


Optimising preparation and reacting more effectively


The pandemic prompted many public spaces to close their doors to limit the spread of infection. As governments across the world begin to reopen their economies and resume normality3


, they must be able to do this in the


safest and most effective way. Venue owners and event organisers will continue to face the challenge of creating a safe environment for their visitors whilst also maintaining financial stability.


Making use of cutting-edge technology will actually make the experience of live events even better than before the pandemic. By taking advantage of crowd simulation technology to prepare and map out potential crowd movement scenarios, and then using those insights as part of operational planning, operators will be able to optimise flows and procedures in a way that ensures their procedures facilitate a smooth flow of fans without overcrowding.


This epidemic is an opportunity to rethink our cities and venue infrastructures to improve safety, resilience and user experience. For stadium managers, taking such a data-led approach will mean that they are sufficiently preparing for future epidemics and ensuring that they can respond in a timely and effective manner.


1: https://ipbes.net/pandemics 2


: https://www.onhys.com/en/news/post/wembley-stadium-reopening 3


: https://inews.co.uk/news/one-metre-plus-social-distancing-rule-


FSM


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