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INTERVIEW


Aston Lark Associate Director Chris Mallett heads up the Chamber strategic partner's Derby office


Midlands economy, and those who have got the technical background to pick up more specialist risks that come up. “Nationally, we’re responsible for around £400m worth


of insurance premium getting placed every year. “That gives us fantastic leverage with insurers. It puts us


at that top table of brokers which insurers want to deal with. And that means we're in a fantastic position to get the best deals for our clients. “But the key differentiator we see between ourselves and


some of the other big national brokers is that it’s absolutely within Aston Lark’s DNA to retain that sense of being a community broker. “That means being really embedded within our


community, understanding its specific characteristics and making sure we’ve got the expertise to be able to respond challenges in a way that's bespoke to our clients. “You need to be a broker of a certain scale to get on the


radar of the big insurers and make sure you're getting the right deals for your clients, so resource across brokers tends to be consolidated into regional centres. “Unfortunately, sometimes that comes with the loss of


any sort of local expertise. “We have the scale and support to get the right deals for


our clients, but also understand exactly what makes businesses across the East Midlands tick. “We're embedded in the local community and we really


want to demonstrate we understand the specific challenges and respond in a way that gets the right solution for clients.” Insurance can quite often be played down as an essential that every business needs, but no business really wants.


But, when it comes to protecting your business and assets, insurance is worth its weight in gold. Chris explains: “At its most basic level, insurance is about


peace of mind. It's about making sure clients have got the ability to invest in and grow their business without having the nagging doubt that if something goes wrong, it's going to cripple them. Having insurance avoids the need for them to have big cash reserves which can act as a drag on the growth of their business. “Unfortunately, challenging situations arise, and bad


things do happen. You can be the best run business in the world, but you can't legislate for a lightning strike, or heavy rainfall that overwhelms drainage systems. “You can’t legislate for a member of staff or the public


coming to your premises, slipping over and deciding they're going to take you to court over it. “And you can’t legislate for your drivers being out on the


roads and someone running into them. “In all those scenarios and more, the absence of


insurance can leave a business facing a financial hole, as well as a potential reputational challenge. “And that can really, really impact the bottom line to the


point where it can run businesses down or put them in a position where they can no longer trade. “Having effective insurance in place mitigates all of those


risks. It’s a safety net that means you don’t need a pot of money on hand to make repairs, or to pay out compensation to a third party, or cover legal fees that might help defend against a spurious third party allegation.


business network June/July 2020 29


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