12 HOUSEBUILDER NEWS
pledge to The National Forest by encourag- ing its staff to get involved and providing an official map of the National Forest to each household moving into the two develop- ments between April and December 2019. Stephanie King, sales director for Davidsons Homes, said: “It’s very important to us to support the communities in the areas that we’re building in and the beauty of this project is that everyone can get involved. Hopefully others will pledge a tree or two and The National Forest will reach its goal which we can all enjoy for years to come.”
Millwood tops national poll of customers
Midlands housebuilder supports national tree planting initiative
Trees have been donated by Davidsons Homes in support of The National Forest. The donation of 20 trees is intended to help the charity to reach their goal of plant- ing 9 million trees, and there are now less than 34,980 left to go. For more than 25 years The National Forest Company charity has been working to create and grow the National Forest across 200 square miles of central England. The forest spans across parts of Derbyshire, Leicestershire and Staffordshire and aims to link the two ancient Forests of Charnwood and Needwood. Davidsons Homes currently has two developments close to The National Forest: Tudor Rise in Ashby de le Zouch, and Spires View in Blackfordby. The housebuilder intends to further its
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Students recognised for housebuilding vision
Students at a Scottish university have been rewarded for their ideas about the future of the housebuilding industry. CALA Homes, in partnership with Heriot-Watt University (HWU), has awarded five third-year students from the University’s Construction Project Management and Quantity Surveying courses with a paid internship as part of this year’s CALA Student Partnership Award. The internships, which will take place
The overall highest score in the In-house Research national survey of new home buyers has been awarded to Millwood Designer Homes.
The annual scores revealed Millwood ranked highly in every category in the survey of 51 housebuilders and developers across the UK, with the company coming top of the NET Promoter Score – a “benchmark for customer service across multiple industries.”
Millwood scored a 95.4 per cent
satisfaction rate, and 100 per cent of respondents said that they would be happy to recommend the housebuilder to a friend. The rankings are based on the results of telephone surveys, in which individual customers who were contacted gave feedback about their buying experience. Nick Stonley, managing director of Millwood Designer Homes, commented: “This is a fantastic set of results, which everyone at Millwood is extremely proud of. Customer service is of the utmost importance to our business and it is wonderful that the team’s hard work and efforts have been rewarded. We are delighted to be recognised in this independent national survey, against many of the top developers and housebuilders, and receive such wonderful praise directly from our customers. We plan on keeping up the good effort, in order to maintain these excellent results next year!”
this summer, will allow the successful students to work alongside CALA’s team, while also seeing if their creative ideas can be put into practice.
The winners were announced on 21 March by Tracey Ashworth-Davies, HR director at CALA Group, and David McGrath, managing director at CALA Homes (East), at the University’s Edinburgh campus.
Scoring 48 students on the posters they showcased during last month’s presentation day, a panel of CALA and University staff shortlisted 10 finalists from each of the two subject categories. Easton Arthur and Melanie Fecker took first and second place respectively for Construction Project Management, while Liam Keeble was first for Quantity Surveying, and Claire Saville and Benjamin Kratz were joint second place. Runner-up prizes on the day went to Susanna Ford, Niamh Doyle and Neil Finlay from Construction Project Management, and Lewis Mulholland and Gillian Smith from Quantity Surveying. Professor Fiona Grant, director of Learning and Teaching, School of Energy, Geoscience, Infrastructure and Society at Heriot-Watt University, said: “The quality of the solutions provided demonstrated the ability of the students to fully appreciate the disrupters of the future and the impact this will have on how people will live their lives, not to mention the skills required to deliver the homes of the future.”
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