PRACTICE PROFILE  GARSCADDEN BURN MEDICAL PRACTICE


An inner-city practice in Glasgow is seeing tangible benefits in integrating health and social care


Changing primary care at the deep end A


NNETTE Fennell is perhaps not a typical medical receptionist. Four years ago she moved to the Glasgow area from Aberdeen where among other roles she worked with the church doing


mental health visiting and counselling teenagers with drug and alcohol problems.


Joining Garscadden Burn Medical Practice in Drumchapel seemed


fortuitous given its ethos of addressing head-on the challenges of social and health inequality that characterise this deprived area – but also considering the inclusive approach the practice takes when it comes to the strengths and interests of its staff. Just over a year ago at the instigation of one of the GP partners,


Annette began working with a small peer support group of patients who were affected by loneliness and isolation – calling themselves Promising Links. They meet every Tuesday morning to share coffee and cake and chat – as well as undertake activities in support of the local community. Studies have linked loneliness to numerous health conditions including cardiovascular disease, mental health issues, high blood pressure and dementia. In areas of high deprivation, twice as many people report feeling lonely or living in isolation. Typical of the group was one patient who spoke recently in a BBC


interview. “When the day comes you don’t want to go. So you’re making all the excuses under the sun not to go.” But the group has helped her gain the confidence to take part. “It’s a lifeline,” she says. “It brings you out yourself for two hours a week.” Annette is passionate about what has been achieved by this small


initiative. “The change in people is astounding,” she says. “They’ve gone from not wanting to come out of their house – real tears, real anxiety – to actually going to lunch… We’ve had a young man who was so anxious he was literally shut up in the family home for 10 years. He started coming to the group; he’s now working. It’s amazing.” Promising Links is just one of numerous initiatives attracting the


attention of both media and politicians alike and recently resulted in Garscadden Burn being awarded Scottish Practice of The Year by the Royal College of General Practitioners. Last month I visited practice manager Elaine Smith at Drumchapel Health Centre, an ageing NHS facility which Garscadden Burn shares


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with five other practices, each covering designated postcodes in the area. Here Elaine ensures the smooth running of the surgery with a list of 5,100 patients looked after by five GP partners and one salaried GP, two practice nurses, a healthcare assistant and five admin staff.


HEALTH DEPRIVATION Garscadden Burn belongs to a group of 100 Scottish practices designated as General Practices at the Deep End. These serve the poorest populations in Scotland with 60 per cent of registered patients living in the 15 per cent data zones categorised as the most socio- economically deprived. Here healthy life expectancy for men is 18.8 years less than in more affluent areas – and 17.1 years less for women. Garscadden Burn is a typical “deep end” practice. “Mortality is very high compared to Bearsden which is just a mile or so up the road,” says Elaine. “Move over the boundary and you live nearly 20 years longer on average than the people here.” Studies have also found that practices in deprived areas like Drumchapel have 38 per cent more patients with complex health problems (five or more long-term health conditions) and twice as many with combined physical and mental health problems than in more affluent areas. Dr Peter Cawston is a GP partner at Garscadden Burn and a founding member of GPs at the Deep End. He explains the ethos behind the group: “Back when we started, inequality was seen as a public health issue not a medical issue. So within general practice it was invisible. It was never really discussed. There was no recognition that there might be a different scenario for GPs working in highly deprived areas.” Today that has all changed with Scottish Government now having


a legislated priority to integrate health and social care at a structural level. In 2013 a group of deep-end GPs submitted proposals to help achieve this goal at the grassroots and improve the provision of healthcare in the poorest areas of Scotland. Among the proposals was the creation of a new role known as a community links practitioner – someone whose job is to offer “social prescribing” and to improve links with other community resources and services. The proposal was picked up by Scottish Government and in April 2014 seven practices – including Garscadden Burn – began a pilot employing a “links worker”.


SPRING 2017  ISSUE 16


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