A NEW WAY OF THINKING - THE PROPERTY PUZZLE James Howgego
James Howgego is the Marketing Coordinator for TerraQuest Solutions. Having graduated in July 2010, James joined TerraQuest in March 2011 after leaving a previous role in recruitment and has driven the development and implementation of the marketing department within the organisation.
James.howgego@terraquest.co.uk
TerraQuest have been providing Business Process and Property Solutions to clients in both the public and private sectors for over 40 years.
“In the course of our more recent work, we have come across a surprising number of organisations facing the same issue, regardless of their size or scale: a lack of good property data”
Many organisations are unaware that they lack reliable data in the first place, and are forced to make decisions based on intuition. With estates rationalisation, partnership working and co-location high on the Government’s agenda, the importance of knowing what you own, where it is and what it costs is more relevant than ever.
There are many good examples of such projects being completed successfully; however there are so many more that fail to achieve their full potential due to the lack of good quality information. Without knowing how buildings are performing in terms of occupancy, cost, energy usage, and carbon emissions etc, it is impossible to make informed decisions when moving people around your estate in order to deliver services. It may potentially end up costing your organisation more in the long run. For example, in many cases, relevant financial data only becomes apparent several years after the event, making it difficult to have a clear view of where to place back office staff in order to
50 THE TERRIER - Summer 2012
reduce operational overheads as much as possible.
In the course of our work, we have tried to combine some of these current issues and our own messages into something
that people can relate to and get them to think in a different way. In doing so, we came across the concept of “game- ification” and designed what was to become the property puzzle.
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