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turning data into actionable insight.


Additionally, it has


recently moved to phase two: understanding why things happen, what is


working


at an optimum level and what’s not – in real time. This challenge required Marketing Effectiveness Technology (MET), and Expedia has turned to MET


provider


marketingQED for this phase of its development. John Dawson, co-founder at marketingQED, who presentied one of the hub workshops at BrandMAX (see above).


‘We knew that the science existed to enable marketers to measure the effectiveness of their marketing efforts,’ says Dawson, explaining the ideas that power marketingQED’s software. ‘We had also seen that when marketers acted on this information, they could really improve the performance


of their brands. However, we also knew that the existing approach to solving this puzzle was expensive, slow and difficult to do.’


So Dawson and his partners decided that to solve these puzzles, companies weren’t going to go out and hire hundreds of rocket scientists who could work the slow, expensive software favoured by academics. Instead, they believed that simple-to- use tools were exactly what marketers needed. ‘That’s why we started marketingQED – to make the insight accessible. Quickly and easily,’ Dawson.


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Thanks to this approach, Expedia has been able to use analytics for competitive advantage – and understand the true ROI of its marketing on a continuous basis.


MarketingQED – the brand optimisation test


When high ROI does not lead to marketing effectiveness: marketing QED


brings fantasy brand optimisation to life at BrandMAX.


Delegates at BrandMAX were


challenged to put their money where their mouths were in a fantasy brand optimisation workshop, at which marketingQED showcased the science behind marketing effectiveness technology.


In the hub session, delegates were given the opportunity to adopt the role of a fantasy brand director with a decent-sized budget to spend on media, and, thanks to marketingQED’s advice and approach, they soon discovered if they were spending wisely. The interactive workshop enabled delegates to discover how brands


like Expedia and Orange can work out how their marketing decisions, and other factors, such as competitor actions affect their business performance, and thus predict their next move.


‘We planned this session to


share top tips for how to optimise marketing spend. By using an interactive workshop approach to bring an example to life,’ says John Dawson, chief client officer at marketingQED. ‘You get to see what you need to make the right decision and, more importantly, what you should definitely not use. You may be surprised to know that a high ROI is not an indicator of


where to place your marketing spend.’


One of the key advantages of


QED’s approach is that its software puts easy-to-use tools in the hands of marketing teams, so they can have the analysis, far more quickly (sometimes weeks quicker) than with traditional consultative and modelling methods. This makes it easier to judge which marketing messages work and which don’t, so you can refine your campaign.


‘BrandMAX, was a great opportunity for us to demonstrate the best ways to get the best returns from your spend and argue your case in the boardroom,’ adds Dawson.


John Dawson chief client officer, MarketingQED


This article first appeared in Marketing Magazine


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