CUSTOMER VALUE (continued)
Green power program Residential/Small Business
CO2
Number of participants at year end Megawatt-hours sold annually avoided annually (tons)
Commercial/Industrial CO2
Number of participants at year end Megawatt-hours sold annually avoided annually (tons)
Solar program
Number of installations completed at year end Total megawatts
Dispatchable Standby Generation6 Number of customers
Number of sites Total megawatts
Web registrations Annual new active web registrations7
Paperless Bill program
Number of active accounts at year end Increase from previous year Total penetration
Energy Partner program8 Number of participants at year end Nominated demand (kilowatts)
Energy efficiency (EE) EE acquired (average megawatts)9 Residential
Commercial Industrial Total
Cumulative (average megawatts)10 Residential average energy use per year (kilowatt-hours)11 6 Program began in 2012
7 Data calculation adjusted from 2013 report 8 Program began in 2013
90,694 12,218 11.0%
108,411 17,717 13.0%
117,004 8,593
14.0%
124,894 7,890
14.7% 3 300
138,626 13,732 16.2%
23 6,745
832 5.79
2 2 2
N/A
1,037 8.69
2 2 2
N/A
1,155 9.53
29 40
74.06 7,295
866 8.05
33 48
88.91 12,033
1,036 8.10
34 52
93.86 20,222 156
132,871 89,024
146
138,565 92,839
146
172,178 115,359
158
239,068 160,176
151
353,508 236,910
75,346
602,876 403,927
80,058
647,164 433,600
87,841
661,946 443,504
99,660
747,592 500,887
108,709 852,945 571,618
2010
2011
2012
2013
2014
7.31
10.47 8.77
26.54
143.53 10,384
8.65
11.63 8.92
29.19
172.72 10,740
10.52 14.21 10.15 34.88 207.6
10,375
9.70
13.41 12.50 35.61
243.21 10,572
9 Data source: Energy Trust of Oregon (in operation since 2002) 10 Data source: Energy Trust of Oregon
11 Data calculation adjusted from 2013 report 7
10.36 14.16 12.17 36.69
278.58 10,145
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