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Pennsylvania Practice Wins Top Award


T Five-star service sets Macungie Animal Hospital apart


his year’s AAHA-Accredited Practice of the Year award winner was Macungie Animal Hospital in Macungie, Pa. Trends magazine inter-


viewed owner Nancy Soares, VMD, who shared insight into what her practice team does to make them stand out. Con- gratulations to all of the staff at Macungie Animal Hospital!


1. Why did you apply for this award, and what does it mean to your team? The success and tremendous growth


we have achieved over our first 5 years as a start-up practice was due in great part to the team environment developed at Macungie Animal Hospital. The reason we applied for the award is to recognize the staff for their outstanding dedication, hard work and successes over the past several years. Winning the AAHA Practice of the


Year Award is an incredibly humbling and wonderful experience! With each day and each customer experience, we attempt to uphold and exceed the stan- dards of care put forth by AAHA. Being recognized with this honor validates our commitment to our clients and the patients we serve under the framework of AAHA’s guidelines.


2. What sets your practice apart, and how do you maintain your competitive edge? Macungie Animal Hospital subscribes


Trends magazine, May 2013


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