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30


Putting down roots


THIS ISSUE


4 Ed’s letter Class act


6 News Industry updates 10 From the bfa The benefits of membership 13 News focus The UK is a nation of passionpreneurs


24 Cover story: Train to gain Franchisors and providers comment on the merits of quality training


28 Two’s company The story of Sandler UK


34 Sweep talk


Interview with Louise Harris of Wilkins Chimney Sweep


40 #yolo


The most successful young franchisees of today tell their stories


50 Final word The secret to franchisee recruitment


INSIDE KNOWLEDGE


18 Inspection affection Andrew Hayward on why you should audit your franchisees


30 Putting down roots Andrew Emmerson advises new franchisors on the key elements of success


18 The value of audits REGULAR FEATURES


15 Expert advice clinic Your questions answered


32 Spotlight on... The Canadian franchise market


46 Supplier directory Franchise services listing


48 Movers and shakers Promotions and appointments


2


32


Spotlight on: Canada Franchisor News | 3


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