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center that helps residents working through cognitive issues, the loss of a spouse, and other mental and emotional challenges. “A lot of kids when they come in will be


like, ‘Oh, that’s great. Mom needs to talk to somebody, but it’s not something we’ve been able to find out about and we don’t know who she should see,’” Gittings said. Wylde said health care onsite can save


“a lot of wear and tear on both the adult child’s body and the resident’s body.” “It’s not a relaxing situation, so having


everything in one place is really nice,” Wyl- de said. “We do see that one of the primary reasons that people select a community is the level of care available.”


5


Tech-based support Korpi said the topic of technology rarely arises with family members


except for questions about how their par- ents can communicate if they need help. At Wentworth, residents wear a lanyard with a pendant on it. The residents can press the button and create a two-way conversation with a community staff member and let them know if they have fallen or otherwise need help. Korpi said family members ap- preciate the sense of certainty that offers. “We’re responding to them right away


verbally, so it’s not a question of them press- ing a button and having no idea if someone has heard them,” Korpi said. Wentworth also uses a tech-based system to make sure residents are aware of daily


programming. Information about activities are shared through the system to the tele- visions in residents’ rooms and common spaces. For sons and daughters, the system is a helpful sign that their parents will be plugged into the community’s offerings.


6


Social programming Programming within a communi- ty can prove more important than


physical amenities. Neetz said one of the appeals of Grand-


brier’s programming is that some activities encourage participation from family mem- bers. Neetz, for instance, is volunteering at Grandbrier to teach residents a variety of card games. One of the more popular events at Ar- bour Square is a twice-weekly happy hour in the community’s pub, and other commu- nities maintain a similar occasion of option- al social gatherings in communal spaces. Wylde said the most appealing program- ming feature of a community can prove to be unrelated to its physical amenities. In particular, she said, residents and their families appreciate programming that takes residents off campus and allows them to interact with the larger world. Neetz said her mother likes the regular excursions the Grandbrier offers, ranging from day trips to short drives to get some frozen yogurt. In a similar vein, programming that brings people from outside the senior com- munity into the community for events can


help enlarge their community and make good use of amenities. Gittings mentions a recent fashion show in the Arbour Square movie theater that the residents loved. At Grandbrier, Neetz said, she appreciates not only programs that bring groups such as schoolchildren and other younger volun- teers but also those that welcome fellow se- niors, such as those from other communities. “It’s great when they have an opportunity


to see new faces and get new people to in- teract with,” Neetz said.


7


Pet policies The need to give up a pet can be extremely difficult for a senior


when they move to a community that doesn’t allow pets. Some communities do allow them, though, and others offer a num- ber of accommodations to give residents a chance to get their animal fix. Arbour Square at West Chester allows


pets, though each pet requires a one-time fee. The community currently is home to dogs, cats, and at least one bird. Arbour Square works with its residents to help manage the animals’ presence for everyone. For instance, dogs must be leashed in common areas. In addition, the community contracts with a local dog walking service to exercise dogs for residents unable to safely manage the task. Gittings said Arbour Square’s pet policy has


obvious appeal to residents’ family members. “Any consistency you can give them is


helpful,” Gittings said. “We’ll hear ques- tions from adult children like, ‘Mom loves her cat. Can she bring her cat because that is something that’s super important to her?’ A lot of people who move into a senior liv- ing community are experiencing a sense of loss, so the family wants to try to limit that and limit the changes that they’re going through. So that’s definitely something nice to be able to provide them.” Wentworth is a pet-free community—


The Theater at Grandbrier of Prospect Heights, a Greenbrier Senior Living community, managed and operated by Pathway to Living.


aside from some fish—though many resi- dents are animal lovers. Korpi said residents can enjoy visits from their pets. Often, a local family member now cares for the pet and can bring it to the community for routine visits. She said one resident, for instance, enjoys a visit with her pet nearly every day. In addition, Wentworth offers pet therapy. Three pet therapy professionals vis-


JULY/AUGUST 2018 ARGENTUM.ORG 35


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