Comment homecare ENVIRONMENT Editor


Susannah Millen susannahmillen@stepcomms.com


Business Manager


Carl Archer carlarcher@stepcomms.com


Online Sales Executive Peter Moon petermoon@stepcomms.com


Journal Administration


Katy Cockle katycockle@stepcomms.com Design


Dave Woodall Publisher


Geoff King geoffking@stepcomms.com


Publishing Director


Trevor Moon trevormoon@stepcomms.com


A balanced view


As always, there has been plenty in the news over the past two months relating to social care and the residential care sector. Sadly, many of the stories that appear in the main stream media relate to cases of poor practice, which are often shocking, but they can also serve as a reminder to everyone involved in the sector to continue to strive to improve and to achieve best practice. Of course, there is plenty that is good going on too. As a bi-monthly publication, the print version of TCHE only includes an overview news-wise of what has been happening. However, we aim to provide a balance of stories online to keep you up to date with the news day to day. By its very nature, the need to find a care home can come at a distressing time, with decisions being made in challenging circumstances. Recent market pressures mean that questions are being asked about whether consumers are being provided with value for money when choosing a care home or are falling victim to emotional pressures and as a result, entering into unfair contracts. Our legal update includes details of a study that is being undertaken by the Competition and Markets Authority (CMA), which will review how well the care home market works and whether consumers are being treated fairly.


THE CARE HOME ENVIRONMENT


is published in January, March, May, July, September and November by Step Communications Ltd, Step House, North Farm Road, Tunbridge Wells, Kent TN2 3DR, UK. Tel: +44 (0)1892 779999 Fax: +44 (0)1892 616177 Email: info@thecarehomeenvironment.com Web: www.thecarehomeenvironment.com


Recent market pressures mean that questions are being asked about whether consumers are being provided with value for money when choosing a care home or are falling victim to emotional pressures and as a result, entering into unfair contracts


The purpose of the study is to assess how people find the experience of choosing a care home, to explore whether the current regulation and complaints system gives residents adequate protection, and to examine how well care homes are complying with their obligations under consumer law. The results are likely to make interesting reading.


©Step Communications Ltd, 2017 Single copy: £12.00 per issue. Annual journal subscription: UK £96.00 Overseas: £120.00


ISSN NO. 2398-3280


The Publisher is unable to take any responsibility for views expressed by contributors. Editorial views are not necessarily shared by the journal. Readers are expressly advised that while the contents of this publication are believed to be accurate, correct and complete, no reliance should be placed upon its contents as being applicable to any particular circumstances.


This publication is copyright under the Berne Convention and the International Copyright Convention. All rights reserved, apart from any copying under the UK Copyright Act 1956, part 1, section 7. Multiple copies of the contents of the publication without permission is always illegal.


While the initial questionnaire stage now draws to a close, care home providers can still submit information that is relevant to the scope of the study. Go to pages 16-17 to find out more. We’d also like to hear what you think about the CMA’s interim report, so please get in touch and we will be happy to pass on your comments.


Finally, if you are planning to visit Health+Care or have picked up a copy of the magazine at the show and would like to talk to a member of the team about editorial or advertising opportunities, or you’d simply like to tell us what you think of the title, please get in touch.


Susannah Millen • Editor susannahmillen@stepcomms.com


May 2017 • www.thecarehomeenvironment .com


Follow us on twitter: @tchemagazine 5


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