COMMENT CSJ THE CLINICAL SERVICES JOURNAL Editor
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Upfront charges: are we missing the point?
On 1 February 2017, a report from the Public Accounts Committee concluded that health chiefs “must take urgent action to recover more money from NHS patients visiting from overseas.” It stated: “If the NHS does not recover the cost of treating patients who are not entitled to free care, then there is less money available to treat other people and even more pressure on NHS finances.”
Some treatments, including GP appointments and accident and emergency care, are currently free to all patients; and some patients, such as refugees and those applying for asylum, are exempt from charges. In other cases, statutory regulations require hospital Trusts to make and recover charges in respect of the cost of treating overseas visitors. Most hospital care is chargeable.
The Committee said it is “not confident the
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Department is taking effective action to recover more of the costs of treating overseas visitors” and concluded progress “is hampered because the NHS is not effectively identifying chargeable patients”. The Government responded announcing new regulations requiring all hospitals to check upfront whether patients are eligible for free NHS treatment will be put in place – legal changes will require all hospitals to establish whether patients are eligible for free treatment, and to charge upfront those who are not eligible, for any non-urgent, planned care. The BMA’s Dr Mark Porter commented that it is hard to see how these new proposals will operate in practice: “There is no detail as to how upfront charging will be introduced from scratch in just three months in an NHS already unable to cope with normal operations. We need to be careful not to demonise overseas patients or sow chaos and confusion within the NHS. Doctors and nurses cannot be expected to arbitrarily decide whether a patient gets treatment or not. “There is patchy evidence that this kind of system will achieve £500 million in savings and, even if it did, this would not in any way solve the enormous funding crisis in our health service that the government has for too long ignored. Ministers should not mislead the public into thinking this will result in a cash
Louise Frampton l Editor
louiseframpton@stepcomms.com
MARCH 2017
windfall for the NHS, but must address the wider funding shortfall in the NHS, which has left it understaffed and struggling to care for its patients.” Recovering such costs is one way of adding to the NHS coffers, but I cannot help but think that it is the equivalent of ‘looking down the back of one’s sofa for lost change’, given the scale of the financial pressures facing the NHS. Is this simply deflecting from the real issue of underfunding? How will staff on the frontline manage such difficult conversations? What happens when the lines become blurred between what constitutes ‘emergency care’ and what constitutes ‘planned care’? Furthermore, without planned care, when will these patients return to the door as emergency admissions?
In the scramble for the ‘coins at the back of the sofa’, who will pay the ultimate price? It seems compassion, in a funding crisis, is the first casualty.
As I write this comment, I am currently watching a spokesperson on the news highlight the case of a mother who had arrived from overseas and gave birth prematurely to quadruplets in hospital. The cost to the NHS of providing intensive care to these vulnerable infants, as they clung precariously to life, was fully detailed (£500,000+) and much was made of the fact that these infants were ‘taking beds’ that could have been used by ‘British citizens’. Where is our humanity when we put a price on saving four tiny lives? One newspaper report added that ‘only two of the babies survived’ – the implication being that it had been ‘a waste of resources’. In the scramble for the ‘coins at the back of the sofa’, who will pay the ultimate price? It seems compassion, in a funding crisis, is the first casualty.
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