CLEANING & HYGIENE
A Breath of Fresh Air
Around half of care homes say lost laundry items are causing significant trouble to their staff and residents. Jerry Richardson, Business Development Director – UK Care Homes at Berendsen, considers how outsourcing laundry can help businesses win what can sometimes feel like a losing battle.
An effective laundry system that ensures residents have constant access to clean and comfortable clothing and linens is one of the most critical elements in the delivery of high quality care. However, nursing and residential facilities operating their own in-house washing processes know only too well the challenges that come with this task – which can sometimes feel like a never-ending, labour intensive battle.
Aside from keeping on top of the sheer volume of washing to meet
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residents’ personal needs, on-site laundries are also often fraught with complications. Research has found that missing items are one of the most common issues experienced by care home staff, with 81% of UK homes reporting incidents of misplaced or lost personal items on the premises and one in ten admitting it is a frequent occurrence.
Even after employees or residents’ families have taken the time to carefully attach a name label or tag to every item of laundry, the
problem persists and things still go missing. Indeed, in a survey conducted among managers, half said that lost items during the laundry process are the cause of significant trouble to the business, residents and staff.
Consequently, one in seven management teams said they feel their current in-house setup is simply ineffective and were keen to make improvements to their laundry operations. A growing number of businesses are abandoning on-site
www.tomorrowscare.co.uk
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