Free Site Surveys
We offer a free site survey service to our customers throughout the UK and Europe, very often accompanying our distributors. Our experienced sales team will come to your premises and make matting and flooring recommendations to suit your working environment and budget, helping you get the very best from your investment. On some occasions, we can also supply trial mats. Whether it is down to product choice, or measuring the area in which the matting is to be installed, our sales representatives can help. Mistakes can be costly; we help you get it right first time. Please get in touch if you would like to arrange a site visit.
Localised Supply
COBA Europe is strategically positioned to efficiently supply customers in the UK and across mainland Europe. Our UK headquarters, centrally based in the heart of the Midlands, facilitate our offices, manufacturing and distribution centre from where we can provide a next day delivery service for all stocked products, to customers nationwide. We have the same logistical advantage in Europe. Our comprehensively stocked pan-European distribution centres, with their own dedicated sales teams, allow us to swiftly supply all countries throughout mainland Europe.
Customer Service
COBA Europe is a customer-focused business providing a high quality, efficient and reliable service from the time of enquiry, to after sales support. With trained sales staff operating out of COBA offices throughout Europe, we provide our customers – whether distributors or end users – with local support and knowledge. We do not have Call Centres; just real people giving really good advice in the language you speak! We ensure our business meets the Quality requirements of ISO 9001:2008 at all times. Call your local office or our UK Head Office for assistance.
Environmental
COBA Europe is committed to our Environmental Policy which ensures that all our operations meet the requirements of ISO 14001:2004. We always strive for improvement throughout all our activities and have implemented a number of energy efficiency, waste management and recycling initiatives. We also contribute to planting trees to help offset our carbon footprint.
Free Sample Service
While we have a catalogue and a website, sometimes you need to ‘see and touch’ a product to know that it is right for you. Upon request, we will swiftly post you as many, or as few, of the product samples you require, in the colours that you require them in, all of which are clearly labelled for your reference. Free samples can very often be with you by the next day.
REACH
We understand the obligations of REACH. All of our products are assessed. Full details can be found online at
www.cobaeurope.com
Next Day
Delivery We understand that many of our customers need our products without delay. That is why we offer an express next day delivery service for urgent orders, while standard deliveries are normally fulfilled within 2-3 days. Our range of reasonably priced delivery options gives you the flexibility to choose the service that suits you best, with the peace of mind that we can very often help with urgent requests.
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