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travelweekly.co.uk Travel Convention 2016
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LUXURY
THE LUXURY TRAVEL CLUB FROM TRAVEL WEEKLY
Issue 22 • March 2016
A TRAVEL WEEKLY GROUP LTD PUBLICATION
travelweekly.co.uk October 2015
A TRAVEL WEEKLY GROUP LTD PUBLICATION | ISSUE 2,322
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Special agents
THE LUXURY TRAVEL CLUB FROM TRAVEL WEEKLY
Will the sale of Tui’s Specialist Group under the Travelopia brand be a welcome
gift for the trade? pages 3, 4, 12 and 21
Issue 22 • March 2016 THE BEST
CRUISE LINES
GETTING PIGGY WITH IT
Experiences in the Bahamas that are snout of this world
News
Landmark ruling spurs interest in term-time breaks page 6
TWE_190516_001.indd 1 MICHAEL FASSBENDER
Aspire talks motorbikes and skydiving with the Hollywood megastar
INSIGHT GOLD
Win an incredible prize worth £5,000
Destinations
Step into the future in Kyushu, Japan page 49
Travel Weekly Business
New package rules ‘could trap unwitting agents’ back page
Plus Cruise News page 24
Operator News page 26 Competitions
page 34
Mystery Shopper page 42 Jobs
page 62
AS VOTED FOR BY THE TRADE
17/05/2016 19:24
2016 cruises IN ASSOCIATION WITH
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PLUS: New consumer categories
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hotels by travelweekly
The best hotels in the world
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2015
Did your favourites make the list?
› 14/10/2015 11:12
NEWS ROUND-UP
COMMENT: “We continue to learn how a more sustainable approach ensures that local people’s lives are enriched, not impoverished” Nikki White, page 22
IN THE PICTURE: Ronan is star act
Ronan Keating will be the star act at next month’s Travel Convention in Abu Dhabi. Etihad Airways, which will host a beach party on
the final night of the convention at the five-star Al Raha Beach Hotel, confirmed that long-term partner Keating would be continuing his association with the airline at the annual Abta event. James Harrison, Etihad Airways UK general manager,
said: “We are delighted to welcome Ronan Keating to our home in Abu Dhabi and to have him perform at the Abta 2016 Farewell Party. We hope it will be a great show.” This year’s Travel Convention takes place at the Yas
Viceroy Abu Dhabi resort from October 10-12. › Travel Convention preview, page 10
NEWS IN BRIEF
Andy Washington leaves Expedia to join dnata Travel
Expedia’s Andy Washington is to join dnata Travel Europe as chief executive of its B2C businesses. The role includes responsibility for consumer brands Travel Republic, Sunmaster, Travelbag and Netflights.
Government urged to lift ban on Sharm flights
A Parliamentary group with a focus on Egypt has urged the government to make a swift decision on lifting the ban on flights to Sharm. Members of the All-Party Parliamentary Group on Egypt, chaired by Sir Gerald Howarth, were briefed on new security procedures in the airport and across resorts.
Agent books £42k holiday after Latin Routes fam trip
Juliet Dennis
juliet.dennis@
travelweekly.co.uk
Triangle Travel is celebrating after taking a £42,000 booking with operator Latin Routes just months after joining one of its fam trips.
The booking, one of the
Wallingford agency’s biggest of the summer, earned Triangle just over £5,000 in commission. Manager Sarah Payne, who made the booking, went on a Latin Routes fam trip to Argentina and
POLL
Be honest, are you good at serving and empathising with older customers?
75% 25%
TWE_220916_008.indd 8
Yes No
Brazil in June, which featured in Travel Weekly (July 14). She sold the holiday to two couples looking for a three-week trip to South America, to include the Galapagos Islands and Peru. “They had never booked with us
and I was quite excited about their trip as I have been to Peru and recently went on the fam trip to South America so I showed them where they could go on the map,” she said. “Latin Routes was at the front of my mind because of the trip.”
8
travelweekly.co.uk 22 September 2016 20/09/2016 15:34 ARGENTINA: Sarah Payne (fourth right in sunglasses) on fam trip in June Payne put together a
tailor-made itinerary, including a Galapagos cruise, a stay in the Amazon rainforest, a train up Machu Picchu and a Belmond rail journey into the Andes. She said: “I saw on the fam trip
the relationship Latin Routes has with ground handlers so I felt confident that if there were any problems they could handle it.” Sarah completed the final details of the booking over the phone from her kitchen table with Jess Bain, head of trade relations and co-founder of Latin Routes.
“It was 6pm on Saturday and I
rang Jess and she did it there and then. I was on my mobile at home with a glass of wine, but she was still at the office,” added Sarah. Latin Routes director Martin Johnson said the operator was “totally trade-focused”, adding: “This booking is certainly one of the highest value ones from the trade and working closely with partners such as Triangle Travel allows us access to a market we’d not otherwise get to on our own.” The agency has three shops in Berkshire and Oxfordshire.
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