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Operations Manager Salary: Very Competitive


After a triumphant eleven-year long 'Save Dreamland' campaign by the local community, a re-imagined Dreamland, Margate is set to open in 2015. The vision is to open Dreamland as a major UK visitor attraction, providing entertainment for everyone through truly re- inventing the seaside amusement park experience.


Hemingway Design led by Wayne Hemingway MBE, Gerardine Hemingway MBE and Jack Hemingway have been appointed to deliver the look, feel, smell, taste and sound of the visitor experience.


The new Dreamland will be a totally unique vintage-style amusement park unlike anywhere in the UK, with a collection of rides that tell the story of amusement parks through the ages, classic side shows, eateries and evocative spaces set within a landscape capable of hosting national festivals and major events


MAIN PURPOSE OF JOB


This is a unique and exciting opportunity to join the Dreamland team. We are seeking an experienced Operations Manager to work closely with all departments for Dreamland in Margate. This is a real opportunity to make your mark and to be involved at a key time.


The successful candidate will be logical and diligent, someone who thrives in a fast moving environment, has strong organisational skills and attention to detail. You must have extensive operational knowledge and experience of working in the leisure sector,


Reporting to the Operations Director and working closely with the other departments as and when requested in the delivery of the opening of Dreamland during the pre-opening period and thereafter supporting other departments including events, catering, retail and all other operational aspects of the day to day running of the business.


The main duties and responsibilities for this position are currently split into two areas:-


Pre-Opening period


You will work closely with the Operations Director, Technical team, Rides expert employed by Dreamland and other Heads of Department, alongside this you will be expected to be heavily involved in the following:


• Ensuring operational effectiveness of the rides collection. • Review all of the rides operating procedures. • Review all of the Rides risk assessment. • Review all of the emergency evacuation procedures.


• Develop a staff coordination centre (Hub) with the support of the HR manager.


• Work with the Head of Development to recruit a core team of seasonal staff for the rides operations, front of house team, security team and cleaning team


• Staffing of all rides in line with the operational requirements of the business.


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• Train the rides attendants ready for opening.


• Participate in the erection of the rides on the park ready for opening including but not exhaustive: queue lanes, general H&S, ride theme working closely with our designers.


• Participating in the setup of our Arcades area. • Participate in the organisation of the opening days for recruitment. • Participate in the training program for all of the operation department.


Post opening period


• Organise daily rota working closely with the HR Staff co-ordinator. • Insure that sufficient cover is in place to ensure smooth running of the day to day of the operations.


• Organise daily meetings with the team.


• Organise the rides daily check to ensure compliance on an operational prospective.


• Motivate, train and support your operational team.


• Arrange with the Estate management team the smooth running security of the operation.


• Arrange with the Estate management team the smooth running of the cleaning schedules for the site with all of the relevant parties.


• Comply with the waste Management program in order to minimise costs in line with recycling requirements where possible.


• Work closely with the other departmental directors as and when required including Catering, Retail, Events organisation and all other aspect of the day to day running of the business.


• Management of access to the site with all relevant parties • Responsibility for opening and closing down of the site. • Manage site access, including car parks where appropriate.


• Present an operations report to the Operation Director for monthly meetings.


• Be the main duty manager for the park operations.


• Ensure the business is compliant with regard to regulations i.e First Aid, Fire Regulations, H&S, Etc.


PERSON SPECIFICATION • Visitor attraction, Theme Park experience essential. • Full understanding of all areas of operations. • Experience in a B2C environment. • An analytical and enquiring mind. • Determination to protect the brand at all times. • A natural flair for building relationships. • Instinct for commercial awareness.


• Strong interpersonal skills, capable of working with management and of all levels and disciplines.


• High degree of self-motivation and capable of working under pressure when necessary with no compromise on accuracy.


• Willingness to develop within the role.


This position will require flexibility to meet the needs of the park Enhanced CRB Check


Applications should send a Covering Letter & CV for the attention of Lindsey Anderson – HR Manager to recruitment@dreamland.co.uk by the 23rd February 2015


www.dreamland.co.uk


RECRUITMENT


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